Director of Field Ops & Installation Excellence

Talently; Richardson (TX); Presencial; USD 120 000 - 170 000; Tempo integral

Resumo da oferta

Talently is seeking a Director of Field Operations to lead installation coordination and project support across residential energy storage initiatives. You will align field priorities, crew capacity, and job readiness while building scalable operating processes and strong teams.

You will develop managers, set performance routines, and translate performance data into timely decisions. This role demands hands-on leadership in a high-volume installation environment and a track record of improving

Qualificações

• Demonstrated success leading a high-volume installation, field service, construction, home services, logistics, or project operations organization.
• Experience leading through managers or team leads and developing their decision-making capabilities.
• Measurable results improving completion rates, cycle time, productivity, service delivery, customer experience, or aging work.
• Ability to manage complex workflows involving multiple teams, dependencies, and competing deadlines.
• Strong analytical judgment and the ability to turn metrics into clear priorities and action.
• Effective communication, sound escalation management, and confidence making timely decisions with incomplete information.

Responsabilidades

• Lead installation coordination and project support functions, ensuring projects progress from initiation through inspection, corrective work, and closeout.
• Set priorities, performance routines, and clear accountability for project coordinators and installation support leaders.
• Monitor project aging, throughput, cycle time, completion rates, escalations, and customer communication handoffs.
• Identify bottlenecks, recurring delays, rework, and avoidable repeat visits, then implement improvements.
• Improve coordination across project management, permitting, warehouse, customer service, and field teams.
• Ensure field teams have clear scope, materials, permits, schedules, and customer commitments before work begins.
• Build dashboards and review routines that translate performance data into timely decisions and action.
• Develop managers and team leads, address performance gaps, and strengthen operational accountability and bench strength.

Conhecimentos

High-volume installations

Leadership via managers

Data-driven decisions

Cross-functional coordination

Analytical judgment

Effective communication

Descrição da oferta de emprego

Talently is seeking a Director of Field Operations to lead installation coordination and project support across residential energy storage initiatives. You will align field priorities, crew capacity, and job readiness while building scalable operating processes and strong teams.

You will develop managers, set performance routines, and translate performance data into timely decisions. This role demands hands-on leadership in a high-volume installation environment and a track record of improving