Director of Field Operations

Flagger Force, Inc; Tampa (FL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

401k with company match

Generous paid time off

On-site fitness facility

Paid holidays

Health savings account

Company paid long term disability and

basic life/AD&D

Employee assistance program

Tuition and education assistance

Employee appreciation events

Volunteer time off

Professional development opportunities

Job summary

Flagger Force, a leader in traffic control, seeks a Director of Field Operations to oversee field services across multiple sites. You will plan and implement policies for on-site installation, testing and troubleshooting, and ensure projects are delivered on time and within budget.

You will lead and empower field staff, recruit and develop teams, manage budgets, and build strong relationships with customers and partners.

Qualifications

• Experience overseeing field operations and field teams.
• Minimum 10 years in management, with leadership experience.
• Bachelor's degree required; business management preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Oversee daily field operations across multiple sites in a defined territory.
• Lead and empower staff, recruit, hire, train, and evaluate field teams.
• Develop sales strategies, set objectives, budgets, and guidelines.
• Build and maintain relationships with senior-level clients and partners.
• Ensure compliance with policies, procedures, and regulations.
• Establish forecasts and budgets for field projects.
• Monitor performance and drive continuous improvement.

Skills

Oversight

Project Management

Human resources

Continuous Improvement

Strategic Planning

Succession Planning

Team Management

Strong Communicator

Process Improvement

KPI's / Performance Metrics

Business Development

Steel toe boots / obtain prior to hire

Education

Bachelor's Degree and/or 10 years management experience

Bachelor's Degree in business management

Job description

Overview

The Director of Field Operations directs and oversees field services activities within an organization. Plans and develop policies and procedures for on-site installation, testing and troubleshooting. Being a Director of Field Operations ensures all field service projects are completed within budget/deadline to meet customers' needs. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure.

Responsibilities

• A Director of Field Operations spearheads and oversees the daily field operations of a company, including its other sites within a defined territory map. They have the authority to make significant decisions based on extensive research and reviews while adhering to company standards and regulations. Duties include administrative tasks, such as overseeing the department's employment and training procedures, developing sales strategies, setting objectives and guidelines, establishing budgets, and building positive relationships with potential business partners. The Director of Field Operations will also lead and empower staff in a joint effort to reach department goals.
• Oversee multiple Field Managers
• Build and maintain client relationships at senior management levels
• Hold monthly one on one's with direct reports to ensure personal and company goals are being met
• Support Operation Services Center leadership
• Ensure company policies and procedures are being upheld
• Maintain staffing levels to meet operational demand
• Develops, implements and oversees field operations standards, procedures, objectives, goals, and strategies.
• Completes field inspections to ensure compliance with customer requirements, local, state, and federal laws and regulations as well as company policies, procedures and controls.
• Establishes and tracks project forecasts and budget.
• Recruits, interviews, hires, trains, develops and evaluates field operations staff.
• Plans and reviews compensation actions.
• May manage and review customer service and customer satisfaction surveys. May assist in the development of project reports

What Flagger Force Offers:

• Medical, vision and dental insurance
• 401k w/company match
• Generous paid time off
• On-site fitness facility
• Paid holidays
• Health savings account
• Company paid benefits (long term disability and basic life/AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Giving back to the communities we serve through paid volunteer time off
• Professional development opportunities

Qualifications

• Oversight
• Project Management
• Human resources
• Continuous Improvement
• Strategic Planning
• Succession Planning
• Team Management
• Strong Communicator
• Process Improvement
• KPI'sPerformance Metrics
• Business Development
• Steel toed boots or the ability to obtain prior to employment.
• Bachelor's Degree and/or minimum of 10 years experience in management

Preferred experience:

• Bachelor's degree in business management and at least 5 years’ experience in Short-term Traffic Control

Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.

Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The

leadership team believes that our most important asset is our employees.

Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law

Education

Bachelors Degree