Director of Field Operations

Flagger Force; Tampa (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) with company match

Paid time off

On-site fitness facility

Paid holidays

Health savings account

Long-term disability insurance

Basic life / AD&D

Employee assistance program

Tuition and education assistance

Employee appreciation events

Volunteer time off

Professional development opportunities

Job summary

Flagger Force, a national leader in traffic control, seeks a Director of Field Operations to plan, direct, and oversee field services operations across multiple sites within an assigned territory. This executive will ensure projects meet timelines and budgets while upholding safety standards and regulatory compliance.

The role requires strong leadership, strategic planning, and hands-on management of field teams, client relationships, and performance metrics to drive continuous improvement and

Qualifications

• Bachelor’s degree and/or minimum of 10 years experience in management.
• Experience leading field operations across multiple sites within a defined territory.

Responsibilities

• Oversee daily field operations and multiple Field Managers across sites within a territory.
• Build and maintain senior-level client relationships.
• Conduct monthly one‑on‑ones with direct reports to align on goals.
• Support Operations Services Center leadership and uphold company policies.
• Ensure staffing levels meet operational demand and develop budgets and forecasts.
• Recruit, hire, train, and evaluate field operations staff.

Skills

Oversight

Project Management

Human resources

Continuous Improvement

Strategic Planning

Succession Planning

Team Management

Strong Communicator

Process Improvement

KPIs

Performance Metrics

Business Development

Steel‑toed boots

Education

Bachelor’s Degree

Job description

The Director of Field Operations directs and oversees field services activities within an organization. Plans and develops policies and procedures for on-site installation, testing and troubleshooting. Being a Director of Field Operations ensures all field service projects are completed within budget and deadline to meet customers' needs. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies and procedures to support the functional infrastructure.

Responsibilities

• A Director of Field Operations spearheads and oversees the daily field operations of a company, including its other sites within a defined territory map. They have the authority to make significant decisions based on extensive research and reviews while adhering to company standards and regulations. Duties include administrative tasks, such as overseeing the department's employment and training procedures, developing sales strategies, setting objectives and guidelines, establishing budgets, and building positive relationships with potential business partners. The Director of Field Operations will also lead and empower staff in a joint effort to reach department goals.
• Oversee multiple Field Managers
• Build and maintain client relationships at senior management levels
• Hold monthly one‑on‑ones with direct reports to ensure personal and company goals are being met
• Support Operation Services Center leadership
• Ensure company policies and procedures are being upheld
• Maintain staffing levels to meet operational demand
• Develop, implement and oversee field operations standards, procedures, objectives, goals, and strategies.
• Complete field inspections to ensure compliance with customer requirements, local, state, and federal laws and regulations as well as company policies, procedures and controls.
• Establish and track project forecasts and budget.
• Recruit, interview, hire, train, develop and evaluate field operations staff.
• Plan and review compensation actions.
• May manage and review customer service and customer satisfaction surveys. May assist in the development of project reports.

What Flagger Force Offers

• Medical, vision and dental insurance
• 401(k) with company match
• Generous paid time off
• On‑site fitness facility
• Paid holidays
• Health savings account
• Company paid benefits (long‑term disability and basic life / AD&D)
• Employee assistance program
• Tuition and education assistance
• Employee appreciation events
• Giving back to the communities we serve through paid volunteer time off
• Professional development opportunities

Qualifications

• Oversight
• Project Management
• Human resources
• Continuous Improvement
• Strategic Planning
• Succession Planning
• Team Management
• Strong Communicator
• Process Improvement
• KPI's
• Performance Metrics
• Business Development
• Steel‑toed boots or the ability to obtain prior to employment.
• Bachelor’s Degree and/or minimum of 10 years experience in management

Preferred Experience

• Bachelor's degree in business management and at least 5 years’ experience in Short‑term Traffic Control

Flagger Force is an industry leader in traffic control. Utilizing robust technology resources and expertise, we support the nation’s infrastructure, utilities, and other service industries throughout the eastern United States.

Flagger Force provides a supportive work environment centered on our organization's values, vision, and mission. The leadership team believes that our most important asset is our employees.

Flagger Force is an Equal Opportunity Employer. Flagger Force's policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, military status, sexual orientation, genetic information, or any other protected status under applicable law.

Education

Bachelors Degree