Director of Field Experience & Partnerships

Integrity Marketing Group; Dallas (TX); Híbrido; USD 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation package

Medical, dental, and vision insurance

401(k) with company match

Generous paid time off

Life and disability insurance

Professional development opportunities

Access to industry-leading technology

Descripción de la vacante

Integrity Marketing Group’s PHP Agency in Dallas is seeking a Director of Client Services to partner with field leaders, carrier partners, and executive leadership to elevate field experiences and service delivery. You will influence organizational alignment, drive performance, and lead complex stakeholder initiatives in a fast-paced, growth-focused environment.

The role emphasizes relationship management, strategic thinking, and collaboration across operations, compliance, and technology to

Formación

• 5+ years of leadership experience within insurance distribution, financial services, agency operations, field support, client services, or related industries.
• Strong relationship management, conflict resolution, and stakeholder engagement skills.
• Ability to travel domestically and engage directly with field leaders and agents.

Responsabilidades

• Serve as primary liaison between the field and home office.
• Develop and maintain strong relationships with field leaders and key stakeholders across the organization.
• Navigate complex organizational structures and leadership dynamics to support field alignment.
• Provide guidance regarding organizational alignment, leadership relationships, and field structures.
• Support resolution of escalated field matters while maintaining professionalism and discretion.
• Drive continuous improvement to enhance service delivery, efficiency, and scalability.

Conocimientos

Leadership

Relationship management

Communication

Strategic thinking

Travel ability

Herramientas

Power BI

Descripción del empleo

Integrity Marketing Group’s PHP Agency in Dallas is seeking a Director of Client Services to partner with field leaders, carrier partners, and executive leadership to elevate field experiences and service delivery. You will influence organizational alignment, drive performance, and lead complex stakeholder initiatives in a fast-paced, growth-focused environment.

The role emphasizes relationship management, strategic thinking, and collaboration across operations, compliance, and technology to