Director of Facilities Operations

Erickson Senior Living; Dallas (TX); On-site; USD 106,000 - 144,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) plan

Volunteer hours

Education assistance

Job summary

Erickson Senior Living's Highland Springs community in North Dallas is seeking a Director of Facilities Operations to lead a multidisciplinary team including Housekeeping, Engineering, Grounds, Security, Transportation, and Communications. This executive role ensures safe, compliant operations and a welcoming environment for residents and staff.

You will drive strategic planning, budget oversight, regulatory compliance, workforce development, and continuous improvement, aligning facilities

Qualifications

• Minimum of 5 years of experience in General Services / Facilities Operations.
• Experience leading multiple facilities disciplines and teams.
• Knowledge of regulatory requirements and safety practices.

Responsibilities

• Provide strategic leadership and oversight for Facilities Operations to maintain safe, sanitary, and secure environments.
• Direct delivery of Transportation, Security, Reception, Communications, and Facility Services.
• Lead and mentor departmental leaders and staff, with workforce planning and development.
• Set goals and implement processes that drive operational excellence and continuous improvement.
• Oversee budgets and financial performance to achieve objectives and cost efficiency.
• Ensure compliance with federal, state, and local regulations and Erickson standards.

Skills

Leadership

Facilities management

Strategic planning

CMMS

Tools

CMMS

Job description

Location

Highland Springs by Erickson Senior Living

We are seeking an experienced Director of Facilities Operations to lead and oversee a team that includes Housekeeping, Engineering, Grounds, Security, Transportation, and Communications. This key leadership role is responsible for ensuring the safe, efficient, and compliant operation of all community facilities while maintaining a clean, secure, sanitary, and healthy environment for residents, staff, and visitors. The Director will ensure adherence to all applicable federal, state, and local regulations, as well as Erickson Senior Living policies and standards, while driving operational excellence, supporting essential community services, overseeing critical infrastructure and communication systems, and fostering a culture of accountability, collaboration, and continuous improvement.

What We Offer

• Join a mission-driven organization that fosters a culture of diversity, inclusion, equity, belonging, and leadership excellence.
• Comprehensive medical, dental, and vision benefits, including telemedicine, wellness reimbursement, health coaching, and access to onsite medical centers.
• Competitive paid time off, company-paid volunteer hours, and programs that support work-life integration.
• 401(k) plan with company matching contributions to help you build long-term financial security.
• Robust professional development opportunities, including education assistance, certification reimbursement, and access to a comprehensive online learning platform with over 6,000 courses.
• A comprehensive total rewards package that includes wellness programs, employee discounts, and resources designed to support your personal and professional success.

Compensation

• Commensurate with experience, starting at $125,000 annually, plus eligibility for an annual bonus.

How You Will Make An Impact

• Provide strategic leadership and oversight for Facilities Operations, ensuring the effective maintenance of buildings, grounds, roads, equipment, and infrastructure to support a safe, sanitary, secure, and welcoming environment for residents and staff.
• Direct the delivery of essential support services, including Transportation, Security, Reception, Communications, and Facility Services, ensuring exceptional service and resident satisfaction.
• Lead, develop, and mentor departmental leaders and team members, fostering a high-performance culture through effective workforce planning, training, performance management, succession planning, and individual development programs.
• Establish and execute departmental, community, and corporate goals and initiatives, implementing systems, processes, and performance measures that drive operational excellence and continuous improvement.
• Oversee departmental budgets and financial performance, ensuring sound fiscal management, cost-effective operations, and achievement of established financial objectives.
• Ensure compliance with all applicable federal, state, and local regulations, Erickson Senior Living standards, and organizational policies while demonstrating strong technical expertise, leadership, and commitment to The Erickson Way.

What You Will Need

• Minimum of 5 years of experience in General Services / Facilities Operations
• Minimum 10 Hour OSHA training required within 1 year of hire
• Ability to initiate and implement necessary plans to assure proper maintenance of facilities
• Experience with CMMS is preferred
• Valid driver’s license is required if operating Community vehicles

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.