Director of Facilities & Colocation Operations

LightPath; Bethpage (NY); On-site; USD 135,000 - 165,000; Full time

Job summary

Lightpath in Bethpage, NY is seeking a Director of Facilities to develop and oversee Lightpath and external vendor colocation facilities. You will manage infrastructure maintenance, upgrades, housekeeping, and customer support across internal and outsourced spaces, including cages or cabinets and fiber cross connects along routes from NJ to Ashburn VA.

The role demands strong leadership, vendor management, and the ability to plan growth, improve resiliency, and control costs while coordinating

Qualifications

• 10 to 15+ years' work experience in collocation facility operations, maintenance, planning, engineering, and/or infrastructure deployment.
• Excellent documentation and communication skills.
• Excellent technical trainer and mentor.
• Familiar with collocation inventory systems, BMS systems, biometric access, video surveillance systems, electrical and cooling infrastructure systems, OSP networks, cross connect understanding.
• Highly organized and communicative with colleagues and leaders.
• Ability to adapt to a changing environment.
• Ability to multitask, prioritize and manage time effectively.

Responsibilities

• Oversee all aspects of facility infrastructure maintenance within a facility, including setting up maintenance contracts with vendors to perform quarterly, semiannual and annual maintenance on the critical infrastructure.
• Plan and maintain preventative schedules.
• Emergency response procedures in case of power outages/failure.
• Maintain compliance and safety, environmental and regulatory standards that would apply.
• Manage facility infrastructure upgrades, projects within a facility from a construction vendor prospective.
• Oversee all aspects of external colocation spaces from a quarterly review with colocation vendors to understand uptime performance, maintenance records for critical infrastructure, Lightpath fiber capacity.
• Collaborate with internal and external stakeholders on maintaining and upgrading systems.
• Provide planning and leadership for all collocation network growth and augmentation activities within an Lightpath facility as well as external vendor facilities.
• Continually innovate to improve facility, network cost, efficiency, resiliency and reliability.
• Provide support to install and activation teams on fiber connectivity related questions, design and architecture.
• Help support customer installs with an Lightpath collocation facility.
• Act as escalation point for anything collocation related.
• Interface with vendors and suppliers, as needed.
• Be available for after hours, nights, weekends and holidays in case of a facility outage or issue.

Skills

Collocation operations

Documentation

Communication

Trainer/Mentor

Inventory systems

BMS systems

Biometric access

Video surveillance

Electrical cooling infra

OSP networks

Cross-connect understanding

Organization

Multitasking

Tools

BMS systems

Job description

Lightpath in Bethpage, NY is seeking a Director of Facilities to develop and oversee Lightpath and external vendor colocation facilities. You will manage infrastructure maintenance, upgrades, housekeeping, and customer support across internal and outsourced spaces, including cages or cabinets and fiber cross connects along routes from NJ to Ashburn VA.

The role demands strong leadership, vendor management, and the ability to plan growth, improve resiliency, and control costs while coordinating