Director of Experiential & Creator Activations

THE·TEAM; United States; Remote; USD 115,000 - 135,000; Full time

Benefits offered by this job

401k plan with contribution matching

Healthcare options

Generous time off

Parental leave

Annual discretionary bonus

Commuter benefits

Job summary

THE·TEAM is seeking a Director of Client Services to lead and grow the experiential team. You will oversee projects from brief to execution, act as trusted advisor to clients, and help shape the future of the agency while managing one direct report to start.

The role requires entrepreneurial drive, bold client leadership, and a track record of delivering large-scale experiential campaigns across budgets from $100K to $4M+.

Qualifications

• Bachelor’s degree required.
• 5+ years in experiential, sports, entertainment, or culture.
• Proven track record growing client accounts and delivering large-scale projects.
• Experience supporting creator and influencer activations, brand trips and on-site experiences.
• Strong leadership, mentorship, and cross-functional collaboration skills.

Responsibilities

• Lead and grow a client services team, starting with 1 direct report.
• Mentor and develop talent across levels, building career paths.
• Drive strategic and innovative thinking for integrated experiential solutions.
• Oversee multiple accounts and projects for quality and delivery.
• Build strong client relationships with retention and new business focus.
• Collaborate with strategy, creative, influencer and hospitality teams.
• Manage project budgets from $100K to $4M+ and draft agency fees.
• Provide leadership in client conversations and decision making.
• Improve processes and maintain white-glove client service.
• Act as expert on experiential and brand integration.

Skills

Client services

Leadership

Budgets

Strategy

Mentorship

Communication

Education

Bachelor's Degree

Tools

Budgeting software

Job description

THE·TEAM is seeking a Director of Client Services to lead and grow the experiential team. You will oversee projects from brief to execution, act as trusted advisor to clients, and help shape the future of the agency while managing one direct report to start.

The role requires entrepreneurial drive, bold client leadership, and a track record of delivering large-scale experiential campaigns across budgets from $100K to $4M+.