Director of Experiences

The Portal; Austin (TX); In loco; USD 90.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental

Vision

401k

Sick pay

PTO: 10 days first year

PTO: 14 days second year

Descrizione del lavoro

The Portal in Austin seeks a dynamic, hospitality-driven Director of Experiences to lead programming, partnerships, private events, and member experiences at the downtown club. This hands-on leader thrives both behind the scenes and on the floor.

The role combines creative direction, business development, team leadership, and top-tier hospitality to create a premier member experience. Opportunity to shape a vibrant cultural calendar.

Competenze

• 5+ years in hospitality, events, or private clubs.
• Proven leadership in events sales and revenue generation.
• Strong network in Austin's creative and cultural scenes.
• Excellent interpersonal and organizational skills.
• Willing to work evenings and weekends.

Mansioni

• Curate an inspiring calendar of events spanning wellness, music, arts, culture, entrepreneurship, and personal development.
• Oversee private event bookings, proposals, negotiations, and contracts to meet revenue targets.
• Maintain a highly visible on-site presence and actively host members to foster connections.
• Manage programming budgets, event expenses, and overall revenue performance.

Conoscenze

Hospitality experience

Event sales

Revenue generation

Networking in Austin

Leadership

Descrizione del lavoro

The Portal is a members' club designed to help leaders and creators live their healthiest, happiest, and most connected lives. Our community brings together changemakers across technology, business, arts, culture, and wellness.

Opening in downtown Austin, The Portal will feature a rooftop pool, sauna, cold plunges, movement studio, members' restaurant and bar, coworking spaces, and a dynamic calendar of cultural and social experiences.

Director of Experiences

Location: Austin, TX

Company: The Portal Austin

Employment Type: Full-Time

About The Portal

The Portal is a members' club designed to help leaders and creators live their healthiest, happiest, and most connected lives. Our community brings together changemakers across technology, business, arts, culture, and wellness.

Opening in downtown Austin, The Portal will feature a rooftop pool, sauna, cold plunges, movement studio, members' restaurant and bar, coworking spaces, and a dynamic calendar of cultural and social experiences.

About the Role

We are seeking a dynamic, highly connected, and hospitality-driven Director of Experiences to lead programming, partnerships, private events, and member experiences at The Portal Austin.

This hands-on leadership role combines creative direction, business development, team management, and hospitality. The ideal candidate is a natural connector, exceptional host, and entrepreneurial leader who thrives both behind the scenes and on the floor.

Key Responsibilities

Programming & Partnerships

• Curate an inspiring calendar of events spanning wellness, music, arts, culture, entrepreneurship, and personal development.
• Build relationships with influential speakers, artists, musicians, and cultural figures.
• Develop strategic brand partnerships, sponsorships, and community collaborations.
• Oversee programming strategy and execution alongside the Events Manager.

Private Events & Revenue

• Own and achieve private event booking and revenue targets.
• Proactively secure corporate events, brand activations, private dinners, and celebrations.
• Manage event sales, including inquiries, venue tours, proposals, negotiations, and contracts.
• Build relationships with brands, event planners, and corporate clients to generate repeat business.

House Management & Member Experience

• Maintain a highly visible on-site presence, actively hosting members and fostering meaningful connections.
• Serve as Manager on Duty, overseeing house operations, hospitality standards, and member satisfaction.
• Lead, train, and manage the Events Manager and event support team.
• Collaborate with the General Manager to ensure seamless operations and an exceptional club atmosphere.

Financial & Operational Oversight

• Manage programming budgets, event expenses, and revenue performance.
• Track event attendance, member engagement, and private event sales.
• Support pre-opening preparations, team training, and launch programming.

Qualifications

• 5+ years of experience in hospitality, events, experiential programming, or private members' clubs.
• Proven success in team leadership, event sales, and revenue generation.
• Strong network within Austin's creative, entrepreneurial, and cultural communities.
• Exceptional interpersonal, organizational, and business development skills.
• Passion for wellness, music, culture, hospitality, and community building.
• Hands-on leadership style with availability to work evenings and weekends.

Annual Salary

• Starting $100,000 with a specified % event revenue commission structure
• Performance Bonus: Up to 20% of annual base salary, based on private event revenue, strategic partnerships, member engagement, and operational performance.

Benefits

• Health insurance, dental, vision; 401k
• Sick pay accrued at 1 hour per 30 hours worked
• PTO: 10 days in the first year, increasing to 14 days in the second year

Start Date & Hours

• Start Date: Flexible - November or December
• Standard Hours: Wednesday - Sunday, 2pm-10pm (subject to event needs)