Director of Events

Hyatt Hotels Corporation; Salt Lake City (UT); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Discounted & Complimentary hotel room+

8 Paid Float Days on hire

Complimentary meals in colleague cafe

Medical, Dental, Vision Insurance

401K with company match

Educational assistance up to $1,000/yr

Opportunities to work Hyatt properties

Job summary

Hyatt Regency Salt Lake City is seeking a dynamic Director of Events to lead the Events team, drive revenue, and deliver exceptional guest experiences in a fast-paced hospitality setting.

You will collaborate with Sales, Food & Beverage, Culinary, Revenue Management, and Hotel Operations to achieve financial objectives while maintaining Hyatt's standards of excellence.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field.
• Minimum of 5 years of progressive leadership in Events, Catering, Conference Services, Hotel Sales, or related hospitality.
• Proven success leading high-performing teams with revenue and guest-satisfaction goals.
• Strong budgeting, forecasting, and departmental P&L experience.
• Deep knowledge of event planning, catering operations, banquet execution, and F&B service.

Responsibilities

• Lead, coach, and develop the Event Planning & Servicing team.
• Manage the department's budget, P&L, revenue forecasting, business planning, and ownership reporting.
• Develop and execute strategies to maximize event revenue, market share, and customer satisfaction.
• Maintain a strong client base while cultivating new business opportunities and relationships.
• Oversee event detailing: guestrooms, meeting space, F&B, menus, agendas, and VIP requests.
• Collaborate with the Executive Chef on creative menus and pricing.
• Coordinate with the Event Services Manager to ensure banquet service and setups meet standards.
• Oversee payment collection, billing accuracy, and client communications throughout events.
• Ensure compliance with Hyatt Event Standards from inquiry to post-event follow-up.

Skills

Leadership

Budgeting

Revenue forecasting

Client relationships

Event planning

Communication

Problem solving

Education

Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field

Job description

Summary

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Regency brand. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service today!

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you're aiming to advance your career, learn new skills, or find a place where you can make a difference, we're excited to have you on board.

Why Hyatt Regency Salt Lake City?

Benefits and perks include but are not limited to:

• Discounted & Complimentary hotel room nights
• Receive up to 8 Paid Float Days upon hire! *Dependent on hire date
• Enjoy complimentary meals in our colleague Cafe for every shift worked
• Medical, Dental, Vision Insurance - Full-Time colleagues can enroll after just 30 days!
• 401K retirement savings plan and company match
• Up to $1,000 in educational assistance per year
• Opportunities to work and visit Hyatt Hotels and Resorts around the world!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As a member of the Leadership Committee, the Director of Events provides strategic leadership for the hotel's Events department, overseeing all aspects of event planning and execution. This role is responsible for driving event revenue, maximizing profitability, delivering exceptional guest experiences, and ensuring seamless coordination across departments. The Director of Events partners closely with Sales, Food & Beverage, Culinary, Revenue Management, and Hotel Operations to achieve the hotel's financial objectives while maintaining Hyatt's standards of excellence.

Job Functions & Responsibilities

• Lead, coach, and develop the Event Planning & Servicing team, fostering a culture of collaboration, accountability, and exceptional service.
• Manage the department's budget, P&L, revenue forecasting, business planning, and ownership reporting.
• Develop and execute strategies to maximize event revenue, market share, and customer satisfaction.
• Maintain a strong client base while actively cultivating new business opportunities and relationships.
• Manage the detailing and servicing of events, including guestrooms, meeting space, food and beverage, menu planning, agendas, meeting services, hospitality amenities, and VIP requests.
• Partner with the Executive Chef to develop creative, market-driven menus while ensuring appropriate pricing and profitability.
• Collaborate with the Event Services Manager to ensure banquet service, room setups, presentation, and operational quality consistently exceed guest expectations.
• Oversee payment collection, billing accuracy, and all client communications before, during, and after events.
• Ensure compliance with Hyatt Event Standards, including inquiry response, site tours, event planning, execution, and post-event follow-up.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
• Minimum of 5 years of progressive leadership experience in Events, Catering, Conference Services, Hotel Sales, or a related hospitality environment.
• Demonstrated success leading high-performing teams while achieving revenue and guest satisfaction goals through effective communication, presentation, and organizational skills
• Strong financial acumen with experience managing budgets, forecasting, and departmental P&L.
• Strong knowledge of event planning, catering operations, banquet execution, and food & beverage services.
• Ability to manage multiple priorities and perform effectively in a fast-paced, customer-focused environment utilizing strong problem-solving abilities and sound business judgment.