Director of Event Services & Experiences

ASM Global; Albuquerque (NM); On-site; USD 90,000 - 120,000; Full time

Job summary

The Albuquerque Convention Center is seeking a Director of Event Services to lead strategic planning and execution of all event services for meetings, conferences, and special programs. You will manage budgets, staffing, and client relations while ensuring brand standards and operational excellence.

As a senior leader, you will oversee a diverse team, collaborate with internal departments and partners, and drive high-quality service delivery for a wide range of events, including weddings and

Qualifications

• Bachelors degree with at least 3 years in management at convention center or similar property.
• Experience in event services leadership and budgeting.
• Strong vendor and stakeholder management.
• Experience with large-scale meetings and conventions.

Responsibilities

• Develop and implement event service strategies aligned with organizational objectives.
• Lead and mentor the Event Services team, promoting excellence and accountability.
• Oversee all phases of event planning, logistics, budgeting, and execution.
• Maintain strong client relationships, vendor partnerships, and stakeholder communication.
• Monitor performance, prepare reports, and drive continuous improvement.

Skills

Leadership

Project management

Communication

Financial acumen

Organizational skills

Multi-project management

Customer service

Education

Bachelors degree

Tools

Event management software

CRM systems

Microsoft Office Suite

Job description

The Albuquerque Convention Center is seeking a Director of Event Services to lead strategic planning and execution of all event services for meetings, conferences, and special programs. You will manage budgets, staffing, and client relations while ensuring brand standards and operational excellence.

As a senior leader, you will oversee a diverse team, collaborate with internal departments and partners, and drive high-quality service delivery for a wide range of events, including weddings and