Director of Engineering, Loyalty & Promos

MissionHires; United States; On-site; USD 193,000 - 318,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Paid time off

GymPass

Pet Insurance

Family Care Benefits

Job summary

MissionHires is seeking a Director of Engineering for their loyalty and promotions platform. This role involves owning the technical strategy, scaling engineering teams, and driving operational excellence within a fast-paced environment.

Ideal candidates will have 10+ years of software engineering experience, including 5+ years leading managers. The salary ranges from $193,000 to $318,000 annually, plus comprehensive benefits. Excellent leadership and system design skills are a must.

Qualifications

• 10+ years in software engineering, including 5+ years managing engineering managers.
• Strong architecture and system design skills with the ability to guide teams.
• Experience thriving in fast-paced, high-growth startup environments.

Responsibilities

• Lead and grow multiple engineering teams delivering reliable software.
• Partner with Product and Platform leaders for technical strategy.
• Drive operational excellence with clear performance and cost goals.

Skills

Software engineering

Leadership

System design

Backend/distributed systems

Kotlin

Job description

We’re hiring a Director of Engineering, Loyalty & Promos to own the technical strategy, architecture and delivery of our loyalty, rewards and promotions platform — including our real-time, personalized bonusing engine. You’ll scale and lead cross‑functional engineering teams (FE, BE, SEMs, TPM, QE, Platform), own operational excellence (on‑call/rota, incident response and SLAs), and partner with Product, Commerce and MarTech to make promotions reliable, reusable and fast to market.

Responsibilities

• Lead and grow multiple engineering teams delivering reliable, scalable, cost‑effective software; evolve architecture and engineering standards.

• Partner with Product and Platform leaders to shape priorities, sequencing, and technical strategy; provide input on product capabilities and trade‑offs.

• Own domain strategy and execution: set direction, align across adjacent domains, and ensure decisions scale beyond your immediate area.

• Build org health: attract, develop, and retain engineering talent; ensure role clarity, succession planning, and leadership growth.

• Drive operational excellence with clear reliability, performance, and cost goals; continuously improve engineering practices.

• Optimize for developer experience: establish DX goals/metrics and remove friction in tools, processes, and platform capabilities.

• Resolve architectural contention and guide teams toward pragmatic, maintainable solutions (simplify/optimise/extend as appropriate).

• Communicate outcomes and org health via KPIs, metrics, and status updates to executives and key stakeholders; represent the org as needed (including occasional travel).

Requirements

• 10+ years in software engineering, including 5+ years leading leaders (managing engineering managers).

• Proven ability to lead multiple teams and set/defend engineering quality and delivery standards.

• Strong architecture and system design skills; able to decompose complex initiatives across teams.

• Deep backend/distributed systems experience in designing and operating scalable, reliable services.

• Strong judgment on prioritisation and resourcing; can build a clear business case when needed.

• Excellent communication and cross‑functional leadership in a fast‑paced, evolving environment.

• Experience thriving in fast‑paced, high‑growth startup environments.

• Experience with Kotlin and Kotlin MP

• Extensive experience creating, influencing, and leading cross‑functional matrixed teams to deliver complex, organisation‑wide initiatives.

Benefits

• The base salary range for this role is 193,000 – 318,000 per year, depending on job‑related knowledge, skills, and experience.

• Employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, and more.