Director of Engineering

ITG Communications, LLC; United States; Sur place; USD 180 000 - 280 000; Plein temps

Résumé du poste

ITG Communications, LLC is seeking a Director of Engineering to lead our OSP/FTTX engineering effort across the region. You will guide regional engineering teams and project managers to deliver projects on schedule, within budget, and to customer specifications.

Reporting to the VP of Engineering, you’ll shape strategy, staffing, budgets, and resource allocation while focusing on scalable processes and growth. Occasional travel is expected as part of project delivery and client engagements.

Qualifications

• 8–10 years of progressive leadership experience overseeing engineering, technical, or project management teams.
• Extensive background in OSP/FTTX engineering for large-scale telecommunications projects.
• Experience delivering programs on time and within budget, meeting contract requirements.

Responsabilités

• Lead regional OSP/FTTX engineering teams and project managers.
• Co-own P&L with construction directors and VPs.
• Develop and execute project strategies aligned with company goals.
• Build staffing plans, budgets, and resource allocation.
• Ensure on-time, on-budget delivery and customer satisfaction.
• Monitor forecasts and adjust priorities accordingly.

Connaissances

OSP/FTTX engineering

Engineering leadership

Project/program management

Forecasting & budgeting

Staffing & resource planning

Vendor management

Customer relationship management

Cross-functional collaboration

Formation

Bachelor’s degree in Engineering, Telecommunications, or Business

Master’s degree in Engineering Management, Business Administration, or related field

Description du poste

The Director of Engineering is a critical member of the Outside Plant (OSP) Leadership Team and is responsible for overseeing all engineering functions supporting large-scale FTTX buildouts across the region. Reporting to the Vice President of Engineering, this role provides strategic and operational leadership to engineering teams and project/program managers to ensure on-time delivery, quality execution, and customer satisfaction. The Director plays a key role in supporting organizational growth targets, driving operational performance, and collaborating with construction and cross-functional partners to ensure seamless project delivery. The successful candidate will lead our engineering project managers to ensure on time delivery to our customers, and quality expectations are met or exceeded.

Key Responsibilities:

• Oversee and lead engineering teams and project/program managers responsible for regional OSP/FTTX engineering activities.
• Share accountability for overall project success and P&L with peer construction directors and VPs.
• Support the Vice President (VP) in developing and executing project strategies aligned with company goals.
• Provide leadership, direction, and development for staff, including hiring, coaching, and organizational design to support growth of 30–50% year over year.
• Jointly develop staffing plans, budgets, and resource allocation strategies to support business development and project execution.
• Accountable for delivering engineering work on time, on budget, and in alignment with customer expectations and contractual obligations.
• Participate in creation of yearly, monthly, weekly, and daily forecasts; monitor performance and adjust strategies to meet financial and operational targets.
• Ensure timely communication of changes related to forecasts, schedule priorities, and resourcing needs.
• Support outsourcing strategies including vendor evaluation, onboarding, work assignments, performance reviews, and KPI monitoring.
• Maintain strong customer relationships to meet market-specific requirements and ensure customer success.
• Oversee reporting, delivery performance, and financial results for all engineering teams and projects.
• Track and analyze KPIs; develop reporting frameworks to identify challenges and implement scalable solutions.
• Collaborate with senior leadership and peers to develop and implement processes, systems, and tools supporting long-term operational goals.
• Ensure efficient labor utilization across engineering operations, including resource sharing where appropriate.
• Drive innovation in engineering methodologies, tools, and best practices.
• Evaluate and improve organizational policies, processes, and systems for operational effectiveness.
• Ensure contract requirements and scopes of work are clearly understood by all project teams.
• Partner with peers across engineering, sourcing, and construction to integrate schedules and deliver on client commitments.

Key Measures / Key Performance Indicators

• On-time delivery of engineering milestones and project schedules.
• Achievement of forecasted budgets, productivity goals, and P&L targets.
• Engineering quality metrics including error rates, rework levels, and compliance to standards.
• Effective resource utilization across teams and projects.
• Customer satisfaction scores and retention of engineering-related business.
• Successful vendor management and output from outsourced engineering partners.
• Team performance, engagement, development, and retention.
• Effective execution of growth initiatives and scaling strategies.

Requirements

Education: Bachelor’s degree in Engineering, Telecommunications, or Business required; Master’s degree in Engineering Management, Business Administration, or related field preferred.

Experience

• Extensive background in OSP/FTTX engineering supporting large-scale telecommunications projects.
• 8–10 years of progressive leadership experience overseeing engineering, technical, or project management teams.
• Demonstrated experience managing multi-disciplinary teams and leading through complex project cycles.
• Proven track record delivering engineering programs on time, within budget, and in accordance with customer and contract requirements.
• Experience developing and managing project forecasts, budgets, staffing plans, and resource allocation models.
• Prior experience working within or alongside large EPC firms, general contractors, or engineering organizations (preferred).
• Experience leading outsourcing initiatives, vendor partnerships, or external engineering resources.
• Strong history of building customer relationships and supporting client success across multiple markets or regions.
• Experience implementing operational processes, systems, and tools to support organizational growth and scalability.

Exposure

• Fast-paced engineering and construction environment.
• Collaboration with cross-functional teams including construction, sourcing, and project management.
• Occasional travel to customer meetings, project sites, and regional offices.

Factors critical to success at ITG Communications for this position

• Ability to lead and motivate diverse technical teams in a fast-paced, high-growth environment.
• Strong decision-making skills with the capability to manage ambiguity and make sound judgments with limited information.
• High level of business acumen with the ability to balance operational execution, customer expectations, and financial performance.
• Proven capability to scale operations, develop processes, and implement tools that support rapid organizational growth.
• Ability to build strong cross-functional relationships, especially with construction leadership, project management, and external customers.
• Strong organizational planning skills, including forecasting, resource allocation, and strategic prioritization.
• Demonstrated commitment to quality, accuracy, and compliance across all engineering deliverables.
• Effective communication and presentation skills with the ability to convey complex technical information clearly.
• Continuous improvement mindset with the ability to identify gaps and implement sustainable solutions.
• Customer-focused approach with a commitment to meeting or exceeding client expectations on schedule, quality, and performance.

Physical Requirements:

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• Must be able to sit or stand for extended periods and lift up to 25 lbs if necessary.
• Ability to communicate effectively in person, over the phone, and via email.
• Visual acuity sufficient to read detailed plans, technical documents, and computer screens.
• Manual dexterity and fine motor skills to operate a computer keyboard and office equipment.
• Hearing ability adequate to participate in meetings and conduct verbal communications.
• Primarily office-based with occasional travel to field locations and client sites.

Additional Comments

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.