Director of EHR & Clinical Workflow Innovation

compasshealthcenter; Chicago (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

Compass Health Center is seeking a Director of Clinical Applications to lead the strategy and day-to-day management of the organization's EHR and clinical systems. You will partner with clinical leaders to optimize workflows, reduce documentation burden, and ensure compliant, efficient care across IOP, PHP, and outpatient behavioral health programs.

The role requires senior-level experience in clinical applications, strong stakeholder management, and the ability to translate clinical needs into

Qualifications

• 5+ years of experience with EHR/EMR applications, clinical systems, healthcare technology, or related work.
• 3+ years of experience leading or managing clinical application, EHR, or healthcare technology professionals.
• Strong experience with clinical application configuration, optimization, implementation, and ongoing management.
• Ability to understand clinical workflows and translate them into effective system workflows and requirements.
• Experience partnering directly with clinicians, operational leaders, and other healthcare stakeholders.
• Understanding of healthcare privacy, security, regulatory, and documentation requirements.
• Preferred: experience in behavioral health, IOP, PHP, outpatient mental health, or similar clinical environment.

Responsibilities

• Own the roadmap, configuration standards, priorities, and lifecycle management for the EHR and related clinical applications.
• Lead configuration, testing, upgrades, enhancements, and implementation of new functionality.
• Translate clinical and business needs into clear system requirements and configuration decisions.
• Create a clear process for application requests, priorities, and changes.
• Partner with Data, Security, Infrastructure, revenue cycle, and other teams when changes affect integrations, reporting, access, or downstream systems.
• Stay hands-on with complex or high-impact application work.
• Serve as a trusted clinical technology partner to clinical, operational, quality, compliance, and executive leaders.
• Identify and evaluate AI-enabled capabilities that can reduce documentation burden, simplify workflows, or improve the quality of clinical information.

Skills

Problem-solving

Communication

Prioritization

Stakeholder management

Education

Bachelor's degree in Health Informatics or related field (or equivalent experience)

Job description

Compass Health Center is seeking a Director of Clinical Applications to lead the strategy and day-to-day management of the organization's EHR and clinical systems. You will partner with clinical leaders to optimize workflows, reduce documentation burden, and ensure compliant, efficient care across IOP, PHP, and outpatient behavioral health programs.

The role requires senior-level experience in clinical applications, strong stakeholder management, and the ability to translate clinical needs into