Director of Deposit Operations – Job # 3821-11900

Symicor Group; Minneapolis (MN); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Symicor Group is seeking a Director of Deposit Operations in Minneapolis, MN, overseeing all Retail Operations related to check, ACH, ATM, debit card processing, and related research. This role carries a salary up to $150K and a full benefits package, with no remote option.

You will lead a team, manage reporting, and coordinate with other bank areas to ensure accurate deposit processing and customer satisfaction.

Qualifications

• Ten or more years of banking (retail) experience with supervisory/management responsibilities.
• Working knowledge of fundamental bank compliance topics.
• Excellent oral and written communication skills.
• Strong attention to detail and ability to prioritize tasks.

Responsibilities

• Oversee deposit account processing including check, ACH, ATM/debit card settlements and reconciliations.
• Manage lockbox remittance processing and the proof department, including monthly billing.
• Prepare monthly reports on ATM, debit card, lockbox profitability and reconciliations.
• Resolve customer issues related to deposit and lockbox errors.
• Lead Retail Operations team with coaching, development, training and performance management.
• Collaborate with other bank areas to ensure efficient management of customer deposit accounts.

Skills

Supervisory skills

Time management

Communication skills

Microsoft Office

Detail-oriented

Education

College degree in business/technical field

High School diploma or GED

Job description

Director of Deposit Operations – To $150K – Minneapolis, MN

Our bank client is seeking to fill a Director of Deposit Operations role in the Minneapolis, MN market. The successful candidate directly manages all Retail Operations associated with check, ACH, debit cards, and ATM transaction processing, including, but not limited to, paid items, large items, non-post, online entries, overdrafts, return items, stop payments, statement rendering processing, and research and legal documentation related to subpoenas and citations. This position comes with a generous salary of up to $150K and a full benefits package. (This is not a remote position)

• Full benefits package

Deposit Operations Manager responsibilities include

• Overseeing the check and deposit account processing function, including several key processes check payments, deposited items, ACH, overdrafts and return items, ATM and debit card settlement, statement rendering, and related reconciliation.
• Actively managing all aspects of the lockbox remittance processing and the proof department function, including customer set-up and monthly billing.
• Preparing monthly statistical control reports for account reconciliation (WIP accounts), ATM, debit card, and lockbox profitability, and other reports as requested.
• Resolving customer issues related to deposit and lockbox exceptions or errors.
• Overseeing the Banks customer Masterfile records.
• Managing the due from the bank (Federal Reserve), official check, currency vault, ATM/Debit Card settlement, Internet Banking, ATM Card processing and reconciliation, including approval of monthly general ledger balancing packages.
• Managing the imaging of deposit account-related documents and forms.
• Responsible for deposit account research and adjustment activities.
• Responsible for the Retail Operations team, including coaching, mentoring, employee development, and training as well as performance management and any employee relations issues.
• Working closely with many of the other functional areas of the Bank to ensure efficient and timely management of customer deposit accounts.
• Other duties may be assigned as needed.

Who Are You?

You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.

You also bring the following skills and experience

• A college degree in a business-related or technical field is required. High School diploma or general education degree (GED) required.
• Ten or more years of banking (retail) or related experience, with significant exposure to a wide range of deposit account processing activities, along with proven supervisory/management skills.
• Working knowledge of fundamental bank compliance topics.
• Demonstrating logical judgment, being detail-oriented, and able to prioritize and quickly move from one topic/assignment to the next
• Effective time management skills.
• Excellent oral and written communication skills with a wide range of internal clients.
• Excellent technological skills, computer savvy, in addition to the basic Microsoft Office products.