DIRECTOR OF CULINARY IMPLEMENTATION

TouchPoint Support Services; Pensacola (FL); Remote; USD 120,000 - 140,000; Full time

Job summary

An established industry player is seeking a Director of Culinary Implementation to lead strategic initiatives and enhance operational performance. This dynamic role involves collaborating with culinary and operations leaders to implement innovative technologies and develop culinary standards. With a focus on driving measurable results, the ideal candidate will inspire teams and ensure high-quality food service across multiple locations. If you thrive in fast-paced environments and are passionate about culinary excellence, this opportunity could be your next career milestone.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Qualifications

• 7+ years of food service management experience required.
• 10+ years in culinary or operational leadership with a financial focus.

Responsibilities

• Lead the deployment of culinary technologies nationally.
• Collaborate with senior leaders on strategic discussions.
• Train culinary leaders to ensure ongoing performance improvement.

Skills

Culinary Management

Operational Leadership

Financial Analysis

Communication Skills

Strategic Planning

Education

Culinary Arts Degree

BS in Hospitality Management

Tools

UNOX EVEREO

Job description

Join to apply for the DIRECTOR OF CULINARY IMPLEMENTATION role at TouchPoint Support Services

Salary: $120,000-140,000 per year

20% bonus eligibility

Reports To: SVP, Strategic, Analytics, & Performance Excellence

Schedule: Full-time; requires about 50-60% travel. This is a remote position, ideally based in Milwaukee, WI, Chicago, IL, Indianapolis, IN, Nashville, TN, Austin, TX, Pensacola, FL, or Birmingham, AL.

TouchPoint Support Services, established in 2011 with over 14,000 team members nationwide, is seeking a highly skilled Director of Culinary Implementation to lead strategic initiatives, drive performance, and implement emerging technologies across our operations. This role involves collaboration with senior leadership to scale best practices and improve operational and financial outcomes.

Summary:

The Director will partner with culinary and operations leaders to implement new technologies, develop culinary standards, and lead national initiatives. The role requires a strategic, collaborative leader capable of inspiring teams and delivering measurable results in a fast-paced environment.

Key Responsibilities:

1. Operationalize Culinary Technology:
   • Lead the deployment of UNOX EVEREO and other culinary technologies nationally.
   • Ensure new deployments meet operational and financial targets.
   • Train and educate operational and culinary leaders to ensure ongoing performance improvement.
2. Culinary Excellence:
   • Maintain culinary standards and foster continuous improvement.
   • Identify and scale best practices nationally.
   • Implement corporate and regional programs based on standards.
   • Develop operational plans to meet contractual obligations.
   • Provide training to ensure high-quality food service.
   • Innovate and test new processes and technologies for scaling.
   • Support new product rollouts and business growth.
3. Business Analysis and Strategy:
   • Collaborate with senior leaders on strategic discussions.
   • Conduct analyses to identify opportunities and support data-driven decisions.
   • Align financial and operational goals with client expectations.
4. Data Product Adoption:
   • Lead the adoption of operational and culinary data tools.
   • Bridge departments to align solutions with business needs.
   • Leverage insights to improve efficiency and effectiveness.

Qualifications:

• Culinary Arts Degree or BS in Hospitality Management; or 7+ years of food service management experience.
• 10+ years in culinary or operational leadership, with a focus on financial initiatives.
• Experience with culinary and operational technologies.
• Strong communication, leadership, and strategic skills.
• Ability to manage multiple priorities in a dynamic environment.

Benefits & Additional Info:

• Comprehensive benefits including medical, dental, vision, life insurance, disability, retirement, paid time off, and more.
• Application process ongoing; we maintain a drug-free workplace.
• Equal opportunity employer, committed to diversity and inclusion.