Director of Creative Services & AI-Driven Operations

AdsWizz; New York; Hybrid; USD 110,000 - 213,000; Full time

Job summary

SiriusXM, a leading audio entertainment company in North America, seeks a Director of Creative Services to lead the operations and execution of best-in-class creative across SiriusXM and Pandora. You will oversee a multidisciplinary team and external partners, translate priorities into multi-year plans, budgets and measurable outcomes.

The role combines creative vision with operational rigor to balance craft, speed and business impact, managing campaigns, production, workflows, and a roadmap for

Qualifications

• Bachelor's degree in design, marketing or related field.
• 10+ years of experience with 5+ years of management experience.
• Experience with tools such as Adobe Creative Cloud, Workfront, Airtable, Asana, Monday.com, Jira, Figma, Frame.io, Bynder, Aprimo, Contentful, generative AI platforms, DAM/MAM systems, and creative analytics tools.
• Deep experience operating within large-scale media, entertainment, audio, streaming, technology, advertising, consumer subscription, or digital content businesses.
• Demonstrated experience managing AI, automation, creative technology, DAM/MAM systems, workflow platforms, or production transformation initiatives.
• Strong understanding of generative AI capabilities and risks across text, audio, voice, image, video, personalization, and campaign optimization.
• Strong financial and resource management skills, including budget ownership, production planning, vendor management, and capacity forecasting.
• Able to define a long-term creative operations and AI transformation vision while delivering near-term business results.
• Focus on clarity, prioritization, process, measurement, accountability, and continuous improvement.
• Exhibit strong verbal and written communication skills, public speaking, presentation skills and excellent interpersonal skills.
• Thorough knowledge of MS-Office Suite (Excel, PowerPoint, Word, Outlook).
• Must have legal right to work in the U.S.

Responsibilities

• Lead creative direction for SiriusXM and Pandora campaigns including brand, performance marketing and lifecycle communications.
• Ensure all creative work is strategically grounded, culturally relevant, audience-focused, and brand-aligned.
• Establish department objectives and operating standards and make final decisions within the function.
• Oversee transition to agile, AI-assisted workflows to reduce turnarounds.
• Drive modularity and personalization strategies for marketing communications.
• Oversee DAM system and AI-enabled workflows.
• Own a multi-year creative operations and technology roadmap.
• Lead internal and external teams and agencies of designers, copywriters, producers and editors.
• Manage relationships with agencies, production partners, freelancers and vendors.
• Define roles, workflows, standards, and growth paths while fostering collaboration and high performance.
• Own department budgeting, staffing, expenses, and resource allocation.
• Develop future leaders through coaching, succession planning, feedback, and leadership opportunities.
• Serve as trusted creative advisor to leaders and cross-functional partners.
• Influence senior leaders on resource alignment, operating approaches and creative direction.
• Stay ahead of trends in entertainment, audio, streaming, design and technology.

Skills

Creative leadership

Operations management

Budget ownership

Vendor management

Cross-functional collaboration

AI transformation

Strong communication

Time management

Attention to detail

Public speaking

Education

Bachelor's degree in design/marketing or related field

Tools

Adobe Creative Cloud

Workfront

Airtable

Asana

Monday.com

Jira

Figma

Frame.io

Bynder

Aprimo

Contentful

DAM/MAM systems

Job description

SiriusXM, a leading audio entertainment company in North America, seeks a Director of Creative Services to lead the operations and execution of best-in-class creative across SiriusXM and Pandora. You will oversee a multidisciplinary team and external partners, translate priorities into multi-year plans, budgets and measurable outcomes.

The role combines creative vision with operational rigor to balance craft, speed and business impact, managing campaigns, production, workflows, and a roadmap for