Director of Contract Services

Eggleston; Norfolk (VA); On-site; USD 85,000 - 125,000; Full time

Job summary

The role requires managing a qualified workforce, overseeing budgets, compliance with AbilityOne and Fair Labor Standards Act, and collaboration with HR and Rehabilitation Services. Travel to military bases is required.

The ideal candidate holds a Bachelor’s in management, 3–5 years in government/industrial operations, and the ability to obtain a security clearance.

Qualifications

• Bachelor’s degree in management or related field, or any combination of equivalent education and experience.
• Three to five years of experience in management of government or industrial operations.
• Must be able to acquire and maintain a military security clearance.
• Understanding of regulatory requirements for the Department of Labor, the Occupational Safety and Health Administration, and the AbilityOne Commission.
• Experience working with individuals with disabilities preferred.
• Knowledge of commercial food service requirements, custodial cleaning methods, and other services.
• Experience with procurement processes, financial management, and operational oversight.
• Exceptional verbal and written communication skills with the ability to establish and maintain effective professional relationships.
• Excellent organizational skills and attention to detail with the ability to prioritize and delegate tasks.
• Proficient with Microsoft 365, contract management software, and other related software.

Responsibilities

• Monitor and evaluate site operations and relationships with contracting officers, customers, vendors, and stakeholders.
• Manage contract personnel and ensure qualified workforce to complete work.
• Track financial performance and manage expenditures to ensure budget adherence.
• Supervise and develop Project Managers with timely evaluations.
• Serve as supervisor in absence of on-site manager.
• Coordinate with Rehabilitation Services Division to comply with AbilityOne Commission.
• Coordinate with HR to ensure Fair Labor Standards Act compliance, payroll data, time studies, and wage determinations.
• Support employee and Union relations with HR assistance.
• Perform routine inspections of facilities and equipment.
• Implement training, procedures, and job aids to maximize efficiency and safety.
• Travel to visit military bases and installations.

Skills

Leadership experience

Verbal and written communication

Organizational skills

Microsoft 365 / contract mgmt software

Education

Bachelor’s degree in management or related field

Tools

Microsoft 365

Contract management software

Job description

Director of Contract Services - Full-Time - Norfolk, VA - Enjoy a rewarding and challenging position with a nonprofit organization that has been helping educate, train, and provide employment opportunities for individuals with disabilities since 1955. We are currently seeking applicants for a full-time Director of Contract Services to establish and maintain performance expectations for contracted and/or subcontracted food, custodial, and mailroom services to ensure that requirements outlined in the scope of work are fulfilled.

ESSENTIAL DUTIES/RESPONSIBILITIES:

The following duties and responsibilities represent the essential functions of this job that an individual must be able to perform with or without a reasonable accommodation:

• Monitor and evaluate site operations to assure confident relationships with contracting officers, customers, vendors, and other stakeholders
• Manage contract personnel, ensuring a sufficient and qualified workforce needed to accomplish all work required
• Responsible for tracking financial performance and managing expenditures to ensure budget adherence and financial health of contracts
• Supervise, train, and develop Project Managers, which involves conducting performance evaluations that are timely and constructive
• Serve as the designated supervisor in the absence of an on-site manager (Project Manager)
• Work collaboratively with the Rehabilitation Services Division staff to ensure compliance with AbilityOne Commission regulations and maintain a quality of service for individuals with disabilities
• Work collaboratively with the Human Resources Department to maintain compliance with the Fair Labor Standards Act, including payroll data, time studies, community surveys, and wage determinations
• Support employee and Union relations with assistance from the Human Resources Department
• Execute routine inspections to survey the condition of facilities and equipment
• Implement training, operational procedures, and/or job aids to maximize efficiency, effectiveness, and maintain a safe work environment
• Other duties as assigned
• Routine travel required to visit military bases and installations

Note:

Duties and responsibilities are not all-inclusive and may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions where applicable.

QUALIFICATIONS, EDUCATION, & EXPERIENCE:

The following qualifications represent the training, education, certifications, licenses, and/or work experience required to perform the essential duties and responsibilities successfully:

• Bachelor’s degree in management or related field, or any combination of equivalent education and experience
• Three to five years of experience in management of government or industrial operations required, with supervisory experience preferred
• Must be able to acquire and maintain a military security clearance
• Understanding of regulatory requirements for the Department of Labor, the Occupational Safety and Health Administration, and the AbilityOne Commission
• Experience working with individuals with disabilities preferred
• Knowledge of commercial food service requirements, custodial cleaning methods, and other services
• Experience with procurement processes, financial management, and operational oversight
• Exceptional verbal and written communication skills with the ability to establish and maintain effective professional relationships
• Excellent organizational skills and attention to detail with the ability to prioritize and delegate tasks
• Proficient with Microsoft 365, contract management software, and other related software

PHYSICAL DEMANDS & WORK ENVIRONMENT:

Physical demands: Performing the duties of this job requires near visual acuity, the ability to hear, understand, and distinguish speech and/or other sounds, and gross manipulation. Additionally, the employee:

• Must be free of tuberculosis in a communicable form.
• Must be able to lift and/or move up to 40 pounds
• Must be able to conduct site inspections for cleanliness, which could involve crouching, stooping, or reaching at/below shoulder level and overhead.

Work environment: While performing the duties of this job, the employee may be in an office or indoor setting, or externally in community settings. Indoor environmental conditions will vary according to the weather conditions prevalent at the time, and exposure to inclement weather and extreme temperature variations can be expected when in community settings. The noise level in the work environment will vary. While working with individuals with mental/physical disabilities, exposure to physical risks from behaviorally challenged individuals and contact exposure to human pathogens and/or biohazards is possible

ACKNOWLEDGMENT:

Applicants are subject to a pre-employment criminal background investigation and drug screening. Eggleston is an Equal Opportunity Employer and employs all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law. Employees are expected to adhere to all corporate policies. I have read and understand this explanation and job description.