Director of Continuum of Care Operations

Kaiser Permanente; Reno (NV); On-site; USD 150,000 - 230,000; Full time

Job summary

KAISER in Reno, Nevada seeks a Sr Operations Director to lead continuum of care initiatives, oversee cross‑functional teams, and align programs with enterprise strategies. The role focuses on improving patient care, optimizing resources, and ensuring regulatory and financial targets are met.

The position requires extensive leadership experience in healthcare operations, strong budget and stakeholder management, and the ability to drive performance through strategic planning and cross‑functional

Qualifications

• Minimum four (4) years of leadership experience with direct reports.
• Minimum seven (7) years of customer or member/patient service experience.
• Minimum four (4) years of experience managing operational or project budgets.
• Bachelor's degree in business, nursing, health care, or directly related field with substantial experience (9+ years) in related area.

Responsibilities

• Directs continuum of care / care at home operations to support patient care and align with KP strategies.
• Oversees multiple units and departments, allocates resources, and translates business strategy into requirements.
• Forecasts and aligns resources to ensure optimal assignment and utilization across programs.
• Oversees improvements to operations and technology processes and partners with executive leadership on performance metrics.

Skills

Leadership

Strategic Thinking

Stakeholder Management

Team Building

Decision Making

Communication

Health Care Industry

Problem Solving

Change Management

Diversity, Equity, and Inclusion

Education

Bachelor's degree in business, nursing, health care, or directly related field

Job description

KAISER in Reno, Nevada seeks a Sr Operations Director to lead continuum of care initiatives, oversee cross‑functional teams, and align programs with enterprise strategies. The role focuses on improving patient care, optimizing resources, and ensuring regulatory and financial targets are met.

The position requires extensive leadership experience in healthcare operations, strong budget and stakeholder management, and the ability to drive performance through strategic planning and cross‑functional