Director, Continuum of Care Operations – Onsite (Nevada)

Kaiser Permanente; Reno (NV); On-site; USD 184,000 - 238,000; Full time

Job summary

Kaiser Permanente in Reno, NV seeks a Director/Senior Director to lead continuum of care operations, drive strategic improvements, and manage multi-department collaboration. You will forecast resources, align performance targets, and ensure regulatory compliance while guiding initiatives across enterprise programs.

The role emphasizes budget responsibility, stakeholder engagement, and ensuring standardized care delivery through complex care programs. On-site work with regular hours is required.

Qualifications

• Minimum four (4) years of leadership experience with direct reports.
• Minimum seven (7) years of customer or member/patient service experience.
• Minimum four (4) years of experience managing operational or project budgets.
• Bachelor's degree in business, nursing, health care or related field; or equivalent combination of education and experience.

Responsibilities

• Directs continuum of care operations to optimize patient care and support organizational goals.
• Oversees development of strategy with stakeholders to identify factors contributing to business value.
• Forecasts and aligns resources to ensure optimal assignment and utilization.
• Oversees improvements to operations and technology processes; identifies root causes and implements innovative solutions.
• Consults with executive management to monitor performance metrics across the organization.

Skills

Leadership with direct reports

Customer or member/patient service

Budget management

Strategic planning

Cross-functional collaboration

Education

Bachelor's degree in business or healthcare

Job description

Kaiser Permanente in Reno, NV seeks a Director/Senior Director to lead continuum of care operations, drive strategic improvements, and manage multi-department collaboration. You will forecast resources, align performance targets, and ensure regulatory compliance while guiding initiatives across enterprise programs.

The role emphasizes budget responsibility, stakeholder engagement, and ensuring standardized care delivery through complex care programs. On-site work with regular hours is required.