Director of Community Support Services (CSS)

Cumberland County Guidance Center; Millville (NJ); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pension Plan

Life Insurance

Paid Time Off (PTO)

Employee Discounts

Leadership Development Opportunities

Continuing Education Support

Professional Growth and Advancement

Job summary

Cumberland County Guidance Center in Southern New Jersey seeks a Director of Community Support Services (CSS) to lead CSS and In-Home Services, overseeing clinical and operational functions and ensuring recovery-oriented care.

The role emphasizes staff supervision, program development, and compliance with DMHAS regulations, with a strong focus on quality and community integration.

Qualifications

• Master’s Degree in Social Work, Counseling, Psychology, Human Services, or related field from an accredited college or university.
• Current New Jersey independent professional license in good standing (LCSW).
• Licensed or license-eligible independent practitioner.

Responsibilities

• Provide clinical, administrative, and operational leadership for CSS and In-Home Services programs.
• Supervise, mentor, and develop CSS staff through supervision, coaching, and performance management.
• Ensure delivery of high-quality, recovery-oriented behavioral health services for community integration.
• Oversee program compliance with DMHAS regulations and agency policies.
• Support implementation of MI, CBT, and substance use screening protocols.
• Monitor program outcomes, productivity, and quality indicators.
• Conduct chart reviews, QA activities, and program audits.
• Manage budgeting, contracts, utilization, and service performance expectations.
• Build relationships with community partners and referral sources; participate in 24/7 on-call schedule.

Skills

Leadership

Staff development

Supervision

Program development

Regulatory compliance

Communication

Bilingual English/Spanish

Education

Master's Degree in Social Work or related field

LCSW license (NJ)

Licensed independent practitioner

Job description

Lead Programs That Empower Recovery and Community Independence

$2,000 sign on bonus - paid after 90 days of employment

Help guide innovative community-based behavioral health services while leading a dedicated team committed to recovery, rehabilitation, and improved quality of life.

Cumberland County Guidance Center is seeking a Full-Time Director of Community Support Services (CSS) to provide clinical, administrative, and operational leadership for our Community Support Services programs, including in-home services.

This leadership opportunity is ideal for an experienced Licensed Clinical Social Worker (LCSW), Clinical Director, Behavioral Health Director, Program Director, or Community Mental Health Leader who is passionate about staff development, program excellence, and helping individuals living with serious mental illness achieve recovery and community integration. As a key member of our leadership team, you will oversee service delivery, supervise clinical and rehabilitative staff, monitor program performance, manage program operations, and ensure compliance with DMHAS regulations and organizational standards.

Why Join Cumberland County Guidance Center?

For more than 60 years, Cumberland County Guidance Center has been a trusted provider of behavioral health and mental health services throughout Cumberland County and Southern New Jersey. Our multidisciplinary team of social workers, therapists, counselors, nurses, psychiatrists, and support professionals works together to provide compassionate, evidence-based care that promotes recovery, independence, stability, and wellness.

We are proud to be recognized as the 2026 Non-Profit of the Year by the Greater Vineland Chamber of Commerce, reflecting our commitment to strengthening our community through exceptional behavioral healthcare services.

Comprehensive Benefits Package

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pension Plan
• Life Insurance
• Paid Time Off (PTO)
• Employee Discounts
• Leadership Development Opportunities
• Continuing Education Support
• Professional Growth and Advancement Opportunities

What You'll Do

As the Director of Community Support Services (CSS), you'll provide leadership and oversight for community-based behavioral health programs while ensuring the delivery of high-quality, recovery-oriented services.

Key Responsibilities include:

• Provide clinical, administrative, and operational leadership for Community Support Services (CSS) and In-Home Services programs.
• Supervise, mentor, and develop CSS staff through individual and group supervision, coaching, and performance management.
• Ensure the delivery of high-quality, recovery-oriented behavioral health services that support community integration and independence.
• Oversee program compliance with DMHAS regulations, agency policies, accreditation standards, and documentation requirements.
• Support the implementation of evidence-based practices, including Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), and substance use screening protocols.
• Monitor program outcomes, productivity, quality indicators, and performance improvement initiatives.
• Conduct chart reviews, quality assurance activities, and program audits to ensure excellence in service delivery.
• Manage program operations, including budgeting, contract compliance, utilization management, and service performance expectations.
• Build and maintain collaborative relationships with community partners, referral sources, and behavioral health stakeholders.
• Provide crisis intervention support and participate in the department's rotating 24/7 on-call coverage schedule.

Required Qualifications

Education & Licensure

• Master's Degree in Social Work, Counseling, Psychology, Human Services, or a related behavioral health field from an accredited college or university
• Current New Jersey independent professional license in good standing (LCSW)
• Licensed or license-eligible independent practitioner

Experience

• Minimum five (5) years of post-graduate behavioral health experience
• Minimum three (3) years of supervisory, management, or program leadership experience
• Experience with program development and implementation
• Strong clinical supervision and staff development experience
• Knowledge of serious mental illness, psychiatric rehabilitation, and recovery-oriented care
• Valid New Jersey driver's license with a driving record that meets agency standards

Preferred Qualifications

• Licensed Clinical Social Worker (LCSW)
• Certified Clinical Supervisor (CCS)
• Experience managing Community Support Services (CSS) programs
• Experience with DMHAS-funded services and regulations
• Experience with managed care, capitation contracts, utilization management, and case-rate funding models
• Experience overseeing behavioral health program budgets and financial performance
• Knowledge of quality improvement, performance measurement, and regulatory compliance
• Experience supervising multidisciplinary behavioral health teams
• Bilingual English/Spanish

Additional Leadership Responsibilities

• Conduct rehabilitative needs assessments and oversee Individual Rehabilitation Plans (IRPs)
• Provide education and coaching related to field safety and risk management
• Complete employee performance evaluations and corrective action planning as needed
• Monitor productivity targets and service delivery expectations
• Participate in internal and external meetings to support collaborative care
• Participate in a rotating 24/7 on-call schedule for crisis intervention and program support

Ready to Lead Meaningful Change?

If you're an experienced Behavioral Health Director, Community Support Services Director, Clinical Supervisor, LCSW Leader, Program Director, or Community Mental Health Administrator looking to make a lasting impact, we'd love to hear from you.

Join Cumberland County Guidance Center and help shape the future of community-based behavioral healthcare while empowering individuals to achieve recovery, independence, and long-term success.

Apply today and become a leader in one of Southern New Jersey's most respected behavioral health organizations.