Director of Community Intervention

Upper Cumberland Human Resource Agency, Inc.; Cookeville (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

Upper Cumberland Human Resource Agency, Inc. is seeking a Director of Community Intervention to lead the Community Intervention Department, including TDOC Community Corrections and Day Reporting Centers, DCS juvenile probation, and UC Recovery programs.

The role strengthens public safety, recovery, and reentry for justice-involved residents across the Upper Cumberland. Essential functions include department leadership, contract compliance, financial sustainability, staff supervision of ~30, and

Qualifications

• Bachelor’s degree in criminal justice, social work, psychology, public administration, or related field.
• Master’s degree preferred.
• Tennessee licensure (LCSW, LPC, LSPE, and/or Licensed Psychologist) preferred.

Responsibilities

• Directs Community Intervention programs including TDOC, Day Reporting Centers, juvenile probation, and recovery initiatives.
• Ensures contract compliance, reporting, and audit readiness for TDOC, DCS, and grants.
• Develops budgets with Finance Director and pursues new funding for sustainability.
• Supervises ~30 staff, provides training, and builds capacity in evidence-based practices.
• Tracks outcomes using TOMIS/REDCap and reports impact to funders and leadership.
• Builds partnerships with courts, prosecutors, law enforcement, and treatment providers.

Skills

Criminal justice experience

Corrections experience

Behavioral health

Social services

Supervisory experience

Relationship-building

Data-driven program improvement

Education

Bachelor's degree

Master's degree preferred

Licensure preferred: LCSW/LPC/LSPE/Psychologist

Tools

REDCap

TOMIS

Job description

Upper Cumberland Human Resource Agency has an opening for a Director of Community Intervention . The Director of Community Intervention leads the Community Intervention Department, including TDOC Community Corrections and Day Reporting Centers, DCS juvenile probation, and UC Recovery and substance use programs. Strengthens public safety, recovery, and successful reentry for justice-involved residents across the Upper Cumberland.

Essential Functions & Duties:

• Department Leadership: Directs all Community Intervention programs, including TDOC community corrections, Day Reporting Centers, DCS juvenile probation, and UC Recovery initiatives
• Contract Compliance: Ensures TDOC, DCS, and grant contract requirements, agency policies, and audit standards are met; oversees all required reporting.
• Financial Management & Sustainability: Develops and monitors department budgets alongside the Finance Director; pursues new funding and plans for long-term program sustainability.
• Staff Leadership: Supervises, trains, and evaluates a department of approximately 30 staff; builds capacity in evidence-based, trauma-informed practice.
• Outcomes & Quality: Tracks program outcomes (e.g., TOMIS, REDCap) and uses data to improve services and report impact to funders and leadership.
• Partnerships & Representation: Builds relationships with courts, district attorneys, probation and parole, law enforcement, and treatment providers; represents the agency to boards and the public.

Skills & Experience:

• Experience: 5+ years in criminal justice, corrections, behavioral health, or social services; 5+ years as a supervisor.
• Corrections & Recovery Practice: Knowledge of evidence-based correctional, reentry, and substance use practices.
• Program & Contract Management: Manages multi-site programs, budgets, and state contract compliance.
• Relationship-Building: Builds trust with courts, partners, and elected officials; communicates clearly.

Education & Certifications:

• Bachelor’s degree in criminal justice, social work, psychology, public administration, or a related field required; Master’s degree preferred.
• Tennessee licensure (LCSW, LPC, LSPE, and/or Licensed Psychologist) preferred.

Equal Opportunity Employer