Director of Community Employment & Training (Multi-Site)

GOODWILL INDUSTRIES OF CENTRAL FLORIDA; Orlando (FL); On-site; USD 100,000 - 140,000; Full time

Job summary

GOODWILL INDUSTRIES OF CENTRAL FLORIDA seeks a senior leader to oversee its Workforce Development division, ensuring high-quality services and CARF standards within budget. The role drives cross-site operations, monitoring participant outcomes and program integrity throughout a six-county service area.

Responsibilities include team leadership, interdepartmental collaboration with Retail Operations, and strong focus on documentation, funding compliance, and performance reporting to support

Qualifications

• Bachelor’s degree in human services, business, workforce development, rehabilitation, or related field, or equivalent combination.
• 7+ years of progressive experience in workforce development, vocational rehabilitation, or related programs, including multi-site or contract-funded environments.
• 3+ years of experience leading supervisors, professional staff, or program teams with accountability for performance, service quality, and compliance.
• Experience with documentation standards, contract or funding requirements, participant services, and performance reporting.
• Experience within Goodwill, social enterprise, Vocational Rehabilitation, or CARF-accredited services preferred.

Responsibilities

• Provide leadership for the Workforce Development division and ensure CARF standards and budget adherence.
• Lead day-to-day transitional and supported employment operations across GICF locations.
• Coordinate participant placement and labor integration with Retail Operations based on readiness and capacity.
• Develop and maintain community and referral relationships to support program access.
• Ensure timely documentation, billing support, and funding compliance; monitor risk and corrective actions.

Skills

Multi-site leadership

CARF accreditation knowledge

Contract/funding compliance

Performance analytics

Communication skills

Budget and financial management

Staff training and development

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

GOODWILL INDUSTRIES OF CENTRAL FLORIDA seeks a senior leader to oversee its Workforce Development division, ensuring high-quality services and CARF standards within budget. The role drives cross-site operations, monitoring participant outcomes and program integrity throughout a six-county service area.

Responsibilities include team leadership, interdepartmental collaboration with Retail Operations, and strong focus on documentation, funding compliance, and performance reporting to support