Director of Community Based Services

commquest; Canton (OH); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Mental health days

10 paid holidays annually

Retirement plan with company matching

Medical, Dental, Vision plans

CEU/Licensure reimbursements

Licensure fee coverage

Free CEU credits

Flexible work scheduling

EMDR, DBT, CDCA trainings

Job summary

CommQuest Services, Inc. in Canton, OH, is seeking a Director of Community-Based Services to lead a team of case managers across social work, behavioral health, and community services, ensuring access to resources for clients.

You will oversee referrals, supervise staff, and coordinate with providers, funders, and the criminal justice system; maintain records and report outcomes. This role offers growth, meaningful impact, and a partnership with Great Minds Fellowship.

Qualifications

• Master's degree in Clinical Counseling or Social Work required.
• LPCC-S / LISW-S licensure in Ohio required.
• 7+ years in Operations with at least 3 years supervisory experience.

Responsibilities

• Lead and manage a team of case managers and support staff.
• Accept referrals, assign staff, and guide on complex cases.
• Collaborate with providers, funders, and community resources to ensure access to services.
• Maintain accurate case records, document assessments and outcomes, and report program results.
• Perform clinical record keeping and provide client education.
• All other duties as assigned.

Education

Master's degree in Clinical Counseling, Social Work, or related field

LPCC-S / LISW-S licensure (Ohio)

7+ years in Operations with 3+ years supervisory

Job description

Director of Community-Based Services

Real-world impact. Life-changing outcomes.

CommQuest Services, Inc. is seeking a Director of Community-Based Services for our Canton Outpatient location. The Director of Community-Based Services oversees a team of case managers who work in various fields such as social work, behavioral and mental health, chemical dependency, and community services while supporting and directing client access to necessary resources.

CommQuest Services, Inc. is in partnership with Great Minds Fellowship!

In this role, you will:

• Be valued as an expert
• Provide leadership
• Make a real difference
• Grow professionally

What is CommQuest?

CommQuest Services is one of the largest non-profit mental health, addiction recovery, and social services organizations in Northeast Ohio, working with clients from more than 34 counties in 12 facilities through more than 20 programs. We help people make positive changes in their lives through in-patient, outpatient and school-based programs, along with supportive services - from basic needs to employment assistance.

What you gain:

• Relationships with an exceptional team committed to our clients' recovery
• Rewarding experience in the behavioral and substance abuse field
• Opportunities to train the next generation of therapists
• Peace of mind knowing you are benefiting the clients we serve and the community at large

What you'll do:

• Lead and manage a team of case managers, employment specialists, and other social services staff, providing guidance, support and supervision to ensure efficient and effective service delivery
• Accept referrals to supervised programs and assign appropriate staff. Provide guidance on complex cases or interventions and responding to client emergency situations
• Communicate and collaborate with other service providers, agencies, employers, funders, community resources, and criminal justice entities to ensure clients have access to the support and services they need, with both existing and new cases
• Oversee the maintenance of accurate and thorough case records, including documentation of client assessments, interventions, and outcomes. Reporting program outcomes and effectiveness.
• Perform clinical record keeping.
• Provide client and family education.
• All other duties as assigned.

Minimum Qualifications:

• Minimum Master's degree in Clinical Counseling, Social Work, or a related field is required
• Minimum LPCC-S / LISW-S licensure issued through the State of Ohio.
  
• Minimum 7 years' experience in Operations, including a minimum 3 years' supervisory experience
• Previous experience with EHR systems and/or NextGen is preferred
• Previous experience providing both mental health and AOD services highly desired
• Previous experience providing trauma informed and evidence-based counseling is highly desired
• Must be willing to work with adolescents and adults, providing individual and group counseling

Full-Time Benefits:

• Generous time off, including Mental Health days
• 10 paid holidays annually
• Retirement plan with company contribution
• Medical, Dental, and Vision plans
• CEU/Licensure reimbursements and Additional Workshops/Trainings:
  • Up to 16 hours of paid work release annually for workshops, with $200 in funds for CEUs (24 hours and $250 for employees maintaining two licenses).
  • Licensure fee coverage up to $320 annually for one license.
  • Access to free CEU credits
  • Flexible work scheduling
  • Workshops/Trainings: EMDR, DBT, CDCA, & More
• CommQuest Services, Inc. is in partnership with Great Minds Fellowship!
• Salary listed is base pay. Quarterly bonuses paid for licensed positions based on hours worked, up to $5400(annually).

We are an equal opportunity employer. All applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.