Director of Commercial Lines Operations

Insurance Office of America; Marlton (NJ); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Professional growth opportunities

Community service commitment

Job summary

Insurance Office of America seeks a Director, Commercial Lines to lead national Commercial P&C operations, drive workflow standardization, and support M&A integration. The role partners with divisional leadership to improve service delivery, efficiency, and shareholder value with strong change leadership and stakeholder engagement.

The ideal candidate will hold an active P&C license, CPCU/CIC preferred, and 5–7+ years in a large brokerage or agency, with proven ability to manage complex

Qualifications

• Active Property & Casualty License required.
• CPCU and/or CIC designation (or equivalent) preferred.
• 5–7+ years of Commercial Lines operational leadership experience within a large insurance brokerage or agency.
• Strong expertise in Commercial P&C agency operations, workflows, servicing models, and process optimization.

Responsibilities

• Commercial Lines Strategy: Develop and execute initiatives to strengthen operations and performance.
• ,
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• CoT_job_summary_short":"COMPANY NAME: Insurance Office of America\nKEY POINTS: Commercial Lines leadership, P&C expertise, EPIC usage"
• job_summary_short":"<p>Insurance Office of America seeks a Director, Commercial Lines to lead national Commercial P&C operations, drive workflow standardization, and support M&A integration. The role partners with divisional leadership to improve service delivery, efficiency, and shareholder value with strong change leadership and stakeholder engagement.</p><p>The ideal candidate will hold an active P&C license, CPCU/CIC preferred, and 5–7+ years in a large brokerage or agency, with proven ability to manage complex workflows and scale operations.</p>
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• salary_estimation_cot":"Director, Commercial Lines in the United States: market range around $125k–$150k yearly, with bonus potential depending on experience and location.",
• estimated_low":125000,
• estimated_medium":137500,
• estimated_high":150000,
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• salary_estimation_cot_placeholder_replace_means_no_json_make_safe

Skills

Commercial Lines leadership

P&C license

Workflow standardization

Root cause analysis

Stakeholder management

Change leadership

Strategic thinking

Analytical skills

Tools

EPIC

Job description

Insurance Office of America seeks a Director, Commercial Lines to lead national Commercial P&C operations, drive workflow standardization, and support M&A integration. The role partners with divisional leadership to improve service delivery, efficiency, and shareholder value with strong change leadership and stakeholder engagement.

The ideal candidate will hold an active P&C license, CPCU/CIC preferred, and 5–7+ years in a large brokerage or agency, with proven ability to manage complex