Director of Clinical Training & Excellence

BayMark Health Services; Lewisville (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

BayMark Health Services seeks a Director of Clinical Training Services to strengthen clinical practices, enhance counselor performance, and support quality patient care across treatment programs.

The role requires a strategic, hands-on leader skilled in developing meaningful training programs and translating clinical insights into measurable improvements, with leadership collaboration across operational teams.

Qualifications

• Master's degree in Social Work, Addictions, or Professional Counseling.
• Independent clinical licensure in substance use disorder treatment or mental health.
• Minimum of 7 years of experience in mental health treatment, substance use disorder treatment, or related social services.
• 3–5 years of supervisory experience in a mental health, substance use disorder, or dual-diagnosis treatment setting.
• Demonstrated experience developing and delivering clinical training.
• Strong understanding of clinical documentation, regulatory compliance, and quality improvement.
• Excellent leadership, communication, organizational, and presentation skills.
• Proficiency with Microsoft Office and electronic health record systems, specifically SAMMS, Methasoft, or Tower.
• Ability to travel more than 50% of the time and maintain a flexible schedule based on program needs.

Responsibilities

• Partner with operational and clinical leadership to promote consistent, high-quality, patient-centered care across BayMark programs.
• Design and deliver engaging training programs, strengthen clinical onboarding, and provide ongoing professional development for counselors and clinical supervisors.
• Evaluate clinical practices, identify opportunities for improvement, and implement strategies that strengthen documentation, counselor effectiveness, and patient outcomes.
• Provide clinical guidance, coaching, and operational support to regional leaders, Treatment Center Directors, and Counselor Supervisors.
• Analyze clinical metrics, documentation standards, and performance trends to develop actionable improvement plans.
• Collaborate with compliance and operations teams to support regulatory requirements, accreditation readiness, audits, and corrective action initiatives.
• Support rollout of new clinical programs, treatment protocols, and process improvements across multiple locations.
• Work collaboratively with clinical, medical, behavioral health, and operational teams to promote consistency and continuous improvement.

Skills

Clinical leadership

Training program development

Quality improvement

Regulatory compliance

Documentation

Communication

Travel flexibility

Education

Master's degree in Social Work, Addictions, or Professional Counseling

Tools

SAMMS

Methasoft

Tower

Job description

BayMark Health Services seeks a Director of Clinical Training Services to strengthen clinical practices, enhance counselor performance, and support quality patient care across treatment programs.

The role requires a strategic, hands-on leader skilled in developing meaningful training programs and translating clinical insights into measurable improvements, with leadership collaboration across operational teams.