Director of Clinical Services (LCSW/LPCMH Required)

Kolmac-Integrated-Behavioral-Health; Dover (DE); On-site; USD 81,000 - 99,000; Full time

Job summary

Kolmac Integrated Behavioral Health in Dover, DE seeks a Director of Clinical Services (LCSW/LPCMH Required) to lead clinical program delivery and staff development across SUD & Mental Health services.

You will supervise clinicians, ensure quality care, and drive performance metrics while maintaining strict regulatory compliance and trauma-informed practice.

Qualifications

• Master's degree in behavioral health-related field.
• At least 5 years of experience with substance use and co-occurring disorders.
• Minimum 3 years supervisory experience in human services or behavioral health.
• Experience in harm reduction.
• Experience in OTP setting.
• LCPMH/LCSW in Delaware.
• Strong knowledge of CARF standards, state regulations, and DEA requirements.
• Proficient in group and individual counseling.
• Excellent written, verbal, and documentation skills, including EMR experience.

Responsibilities

• Oversee staffing processes: interviewing, onboarding, training, scheduling, and performance management.
• Conduct regular 1:1 supervision, annual reviews, and feedback sessions.
• Address performance issues with professionalism and alignment to values.
• Maintain high-performing team culture where clinicians feel valued.
• Ensure adherence to evidence-based, harm-reduction, and recovery-oriented care models.
• Provide ongoing training and coaching in evidence-based therapies.
• Monitor clinical outcomes and KPI performance; drive regulatory readiness.
• Collaborate with Executive Director and Medical Director to enhance programming.
• Provide direct clinical coverage or reduced caseload as needed.

Skills

Leadership

Supervisory experience

Harm reduction

Group counseling

Documentation

Communication

Education

Master's degree in behavioral health

Tools

EMR systems

Job description

Director of Clinical Services (LCSW/LPCMH Required)

Dover, DE

Overview

Director of Clinical Services (LCSW/LPCMH Required) – SUD & Mental Health Services

Overview

The Director of Clinical Services at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services. This includes staffing all programs, as well as the training and development of all clinical staff. The Director of Clinical Services is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position.The Director of Clinical Services in partnership with the Program Director is responsible for managing Key Performance Indicators.

This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures. The Director of Clinical Services has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

Leadership & Team Development

Partner with the Executive Director on staffing processes including interviewing, onboarding, training, scheduling, and performance management.

Conduct regular 1:1 supervision, annual reviews, and feedback sessions that inspire growth and accountability.

Address performance issues with professionalism, compassion, and alignment to company values.

Create a supportive, high-performing team culture where clinicians feel valued, motivated, and connected to their purpose.

Clinical Quality & Model Fidelity

Ensure adherence to CCG's evidence-based, harm-reduction, and recovery-oriented care model.

Provide ongoing training and coaching in Motivational Interviewing, Cognitive Behavioral Therapy, and Trauma-Informed Care.

Observe groups and sessions to ensure clinical standards are met and continuously improved.

Safeguard the integrity of clinical documentation and compliance with all policies and regulations.

Performance & Compliance

Monitor and drive clinical outcome KPIs such as patient retention, program completion, clinical outcomes, and average length of stay.

Ensure staff KPIs like counselor direct care hours are consistently met or exceeded.

Review and approve timecards, reports, and documentation to maintain operational excellence.

Collaborate with the compliance team to maintain CARF and state regulatory readiness.

Maintain high levels of patient satisfaction by addressing concerns quickly and thoughtfully.

Partner with the Executive Director and Medical Director to enhance programming and introduce new evidence-based services.

Provide direct clinical coverage or reduced caseload support when needed, modeling best-in-class care.

Offer hands-on support during patient crises, guiding staff through clinical interventions with confidence and compassion.

Collaboration, Growth & Community Impact

Partner with HR on onboarding and offboarding processes to ensure smooth transitions.

Lead or participate in clinical trainings across the organization to elevate skillsets and performance.

Engage in outreach and relationship-building with community partners to strengthen referral networks and program visibility.

Champion CCG's mission by promoting our services with professionalism and passion.

Other duties as assigned

Why You’ll Love Working Here

Mission That Matters- Every day, you’ll lead a team helping patients rebuild their lives and futures.

Supportive, Collaborative Culture– Work alongside compassionate professionals who share your dedication.

Professional Growth– We invest in your development with training, supervision, and leadership opportunities.

Competitive Pay & Comprehensive Benefits- Because your leadership deserves to be valued and rewarded.

Qualifications

Master's degree in behavioral health-related field (Psychology, Social Work, Counseling, etc.)

At least 5 years of experience working with individuals with substance use and co-occurring disorders

Minimum 3 years of supervisory or management experience in a human services or behavioral health setting

Must have experience working in harm reduction

Must have experience working in an OTP setting

LCPMH/LCSW in Delaware

Preferred SUD Approved Supervisor status in Maryland

Strong knowledge of CARF standards, state regulations, and DEA requirements

Skilled in providing group and individual counseling

Excellent written, verbal, and documentation skills, including experience with electronic medical records

Engaging leader who promotes accountability and supports positive clinical outcomes

Solid understanding of addiction, treatment approaches, and community drug trends

Committed to ethical and professional counseling standards

Strong problem-solving, decision-making, and leadership abilities

Direct Reports: All clinical staff within the clinic or region

We Offer: The base pay for this position goes up to $90K annually.

Kolmac Integrated Behavioral Health has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. We are still growing!

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Kolmac Integrated Behavioral Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.