Director of Clinical Services (LCSW/LPCMH Required)

Kolmac Integrated Behavioral Health; Milford (CT); On-site; USD 81,000 - 99,000; Full time

Job summary

Kolmac Integrated Behavioral Health is seeking a Director of Clinical Services (LCSW/LPCMH required) to oversee daily administration and supervision of clinical programs across the organization. You will lead staffing, supervision, and training of counselors, ensure compliance with policies, and drive KPI outcomes while maintaining high-quality, harm-reduction based care.

You will supervise clinical staff, ensure documentation accuracy, and collaborate with leadership to expand services and

Qualifications

• Master's degree in behavioral health or related field.
• At least 5 years of experience with substance use and co-occurring disorders.
• Minimum 3 years of supervisory/management experience in human services.
• Experience in harm reduction.
• Experience in an OTP setting.
• LCPMH/LCSW in Delaware; SUD Supervisor preferred in MD.
• Strong knowledge of CARF standards, state regulations, and DEA requirements.
• Proven group and individual counseling skills.
• Excellent written, verbal, and documentation skills with EMR experience.

Responsibilities

• Partner with the Executive Director on staffing, onboarding, training, scheduling, and performance management.
• Conduct regular supervision, reviews, and feedback sessions to drive growth and accountability.
• Address performance issues professionally and compassionately.
• Maintain a high-performing, values-aligned clinical team culture.
• Ensure adherence to evidence-based care models and model fidelity.
• Observe sessions to ensure clinical standards and diagnose improvements.
• Safeguard clinical documentation and regulatory compliance (CARF/state/DEA).
• Monitor clinical outcomes KPIs (retention, completion, outcomes, LOS).
• Oversee staff KPIs and timecard approvals for operational excellence.
• Collaborate with compliance for regulatory readiness (CARF/state/DEA).
• Provide coverage or reduced caseload during crises as needed.
• Lead trainings and outreach to strengthen referrals and program visibility.
• Support organizational growth and community partnerships.

Skills

Supervisory leadership

Clinical supervision

Program management

Harm reduction

Trauma-Informed Care

Education

Master's degree in behavioral health

Tools

Electronic Medical Records

Job description

Director of Clinical Services (LCSW/LPCMH Required) - SUD & Mental Health Services

Overview

The Director of Clinical Services at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services. This includes staffing all programs, as well as the training and development of all clinical staff. The Director of Clinical Services is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position. The Director of Clinical Services in partnership with the Program Director is responsible for managing Key Performance Indicators.

This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures. The Director of Clinical Services has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

Leadership & Team Development

Partner with the Executive Director on staffing processes including interviewing, onboarding, training, scheduling, and performance management.

Conduct regular 1:1 supervision, annual reviews, and feedback sessions that inspire growth and accountability.

Address performance issues with professionalism, compassion, and alignment to company values.

Create a supportive, high-performing team culture where clinicians feel valued, motivated, and connected to their purpose.

Clinical Quality & Model Fidelity

Ensure adherence to CCG's evidence-based, harm-reduction, and recovery-oriented care model.

Provide ongoing training and coaching in Motivational Interviewing, Cognitive Behavioral Therapy, and Trauma-Informed Care.

Observe groups and sessions to ensure clinical standards are met and continuously improved.

Safeguard the integrity of clinical documentation and compliance with all policies and regulations.

Performance & Compliance

Monitor and drive clinical outcome KPIs such as patient retention, program completion, clinical outcomes, and average length of stay.

Ensure staff KPIs like counselor direct care hours are consistently met or exceeded.

Review and approve timecards, reports, and documentation to maintain operational excellence.

Collaborate with the compliance team to maintain CARF and state regulatory readiness.

Patient & Program Excellence

Maintain high levels of patient satisfaction by addressing concerns quickly and thoughtfully.

Partner with the Executive Director and Medical Director to enhance programming and introduce new evidence-based services.

Provide direct clinical coverage or reduced caseload support when needed, modeling best-in-class care.

Offer hands-on support during patient crises, guiding staff through clinical interventions with confidence and compassion.

Collaboration, Growth & Community Impact

Partner with HR on onboarding and offboarding processes to ensure smooth transitions.

Lead or participate in clinical trainings across the organization to elevate skillsets and performance.

Engage in outreach and relationship-building with community partners to strengthen referral networks and program visibility.

Champion CCG's mission by promoting our services with professionalism and passion.

Other duties as assigned

Why You’ll Love Working Here

Mission That Matters- Every day, you’ll lead a team helping patients rebuild their lives and futures.

Supportive, Collaborative Culture - Work alongside compassionate professionals who share your dedication.

Professional Growth- We invest in your development with training, supervision, and leadership opportunities.

Competitive Pay & Comprehensive Benefits- Because your leadership deserves to be valued and rewarded.

Qualifications

Master's degree in behavioral health-related field (Psychology, Social Work, Counseling, etc.)

At least 5 years of experience working with individuals with substance use and co-occurring disorders

Minimum 3 years of supervisory or management experience in a human services or behavioral health setting

Must have experience working in harm reduction

Must have experience working in an OTP setting

LCPMH/LCSW in Delaware

Preferred SUD Approved Supervisor status in Maryland

Strong knowledge of CARF standards, state regulations, and DEA requirements

Skilled in providing group and individual counseling

Excellent written, verbal, and documentation skills, including experience with electronic medical records

Engaging leader who promotes accountability and supports positive clinical outcomes

Solid understanding of addiction, treatment approaches, and community drug trends

Committed to ethical and professional counseling standards

Strong problem-solving, decision-making, and leadership abilities

Direct Reports: All clinical staff within the clinic or region

We Offer: The base pay for this position goes up to $90K annually.

Kolmac Integrated Behavioral Health has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. We are still growing!