Director of Clinical Services (LCSW/LPCMH Required)

kolmacintegratedbehavioralhealth; Delaware; Sur place; USD 54 000 - 90 000; Plein temps

Résumé du poste

Kolmac Integrated Behavioral Health seeks a Director of Clinical Services to lead clinical operations across its programs in Delaware. You will oversee staffing, training, and supervision of clinicians, ensuring care is delivered in a harm-reduction, recovery-oriented model and aligned with CARF and state regulations.

In collaboration with the Executive Director and Medical Director, you will monitor KPIs, ensure documentation integrity, and support continuous clinical improvement.

Qualifications

• Master's degree in a behavioral health-related field and at least 5 years of clinical leadership experience.
• Minimum 3 years of supervisory or management experience in human services or behavioral health.
• Experience in harm reduction and OTP settings is required.
• Strong knowledge of CARF standards, state regulations, and DEA requirements.
• Excellent written and verbal communication and documentation skills, including EMR experience.

Responsabilités

• Lead daily administration and supervision of clinical services across Kolmac programs.
• Staffing, onboarding, training, scheduling, and performance management.
• Ensure adherence to evidence-based care models and clinical standards; monitor KPIs.
• Provide direct clinical coverage or supervise to maintain quality.
• Collaborate with Executive Director and Medical Director to enhance programs and growth.

Connaissances

Strategic leadership

Staff development

Clinical supervision

Regulatory compliance

Medical documentation

Formation

Master's degree in behavioral health

Outils

Electronic Medical Records (EMR)

Description du poste

Overview

The Director of Clinical Services at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services. This includes staffing all programs, as well as the training and development of all clinical staff. The Director of Clinical Services is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position. The Director of Clinical Services in partnership with the Program Director is responsible for managing Key Performance Indicators.

This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures. The Director of Clinical Services has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.

Leadership & Team Development

• Partner with the Executive Director on staffing processes including interviewing, onboarding, training, scheduling, and performance management.
• Conduct regular 1:1 supervision, annual reviews, and feedback sessions that inspire growth and accountability.
• Address performance issues with professionalism, compassion, and alignment to company values.
• Create a supportive, high-performing team culture where clinicians feel valued, motivated, and connected to their purpose.

Clinical Quality & Model Fidelity

• Ensure adherence to CCG's evidence-based, harm-reduction, and recovery-oriented care model.
• Provide ongoing training and coaching in Motivational Interviewing, Cognitive Behavioral Therapy, and Trauma-Informed Care.
• Observe groups and sessions to ensure clinical standards are met and continuously improved.
• Safeguard the integrity of clinical documentation and compliance with all policies and regulations.

Performance & Compliance

• Monitor and drive clinical outcome KPIs such as patient retention, program completion, clinical outcomes, and average length of stay.
• Ensure staff KPIs like counselor direct care hours are consistently met or exceeded.
• Review and approve timecards, reports, and documentation to maintain operational excellence.
• Collaborate with the compliance team to maintain CARF and state regulatory readiness.

Patient & Program Excellence

• Maintain high levels of patient satisfaction by addressing concerns quickly and thoughtfully.
• Partner with the Executive Director and Medical Director to enhance programming and introduce new evidence-based services.
• Provide direct clinical coverage or reduced caseload support when needed, modeling best-in-class care.
• Offer hands-on support during patient crises, guiding staff through clinical interventions with confidence and compassion.

Collaboration, Growth & Community Impact

• Partner with HR on onboarding and offboarding processes to ensure smooth transitions.
• Lead or participate in clinical trainings across the organization to elevate skillsets and performance.
• Engage in outreach and relationship-building with community partners to strengthen referral networks and program visibility.
• Champion CCG's mission by promoting our services with professionalism and passion.

Other duties as assigned.

Why You'll Love Working Here

Mission That Matters- Every day, you'll lead a team helping patients rebuild their lives and futures.

Supportive, Collaborative Culture- Work alongside compassionate professionals who share your dedication.

Professional Growth- We invest in your development with training, supervision, and leadership opportunities.

Competitive Pay & Comprehensive Benefits- Because your leadership deserves to be valued and rewarded.

Qualifications

• Master's degree in behavioral health-related field (Psychology, Social Work, Counseling, etc.)
• At least 5 years of experience working with individuals with substance use and co-occurring disorders
• Minimum 3 years of supervisory or management experience in a human services or behavioral health setting
• Must have experience working in harm reduction
• Must have experience working in an OTP setting
• LCPMH/LCSW in Delaware
• Preferred SUD Approved Supervisor status in Maryland
• Strong knowledge of CARF standards, state regulations, and DEA requirements
• Skilled in providing group and individual counseling
• Excellent written, verbal, and documentation skills, including experience with electronic medical records
• Engaging leader who promotes accountability and supports positive clinical outcomes
• Solid understanding of addiction, treatment approaches, and community drug trends
• Committed to ethical and professional counseling standards
• Strong problem-solving, decision-making, and leadership abilities

Direct Reports: All clinical staff within the clinic or region

We Offer:

The base pay for this position goes up to $90K