Director of Clinical Operations

Finding Freedom Ranch; Michigan; Hybrid; USD 110,000 - 150,000; Full time

Job summary

Finding Freedom Ranch seeks a compassionate Director of Clinical Operations to lead the outpatient program for adolescents and adults with eating disorders. The role oversees clinical and operational functions, ensuring evidence-based care and ongoing program development in a biblically grounded environment.

The position includes supervising licensed therapists, dietitians, and staff, shaping service delivery, quality assurance, and compliance while expanding capacity to meet community needs.

Qualifications

• Master's degree in counseling, social work, or a related field.
• Fully licensed (e.g., LMSW, LPC, or equivalent).
• Minimum of two years of direct patient care experience with adolescents and adults with eating disorders.
• Minimum of one year of leadership/supervisory experience in a clinical setting.

Responsibilities

• Oversee the clinical and operational functions of the outpatient program.
• Develop and enforce outpatient facility policies and procedures.
• Direct budgeting and financial planning to ensure program sustainability.
• Ensure compliance with state and federal regulations and accreditation standards.
• Provide supervision to licensed therapists, dietitians, and clerical staff.
• Provide individual therapy to adolescents and adults with eating disorders.

Skills

Interpersonal skills

Communication

Organization

Problem-solving

Leadership

Adaptability

Mentorship

Start-up environment

Education

Master's degree in counseling or social work

Tools

Microsoft Office 365

Job description

Finding Freedom Ranch is seeking a compassionate and experienced leader to serve as our Director of Clinical Operations for the outpatient program. This pivotal role offers the opportunity to shape and expand evidence-based care for adolescents and adults with eating disorders in a biblically grounded environment. If you're passionate about clinical excellence, team leadership, and making a meaningful impact in the lives of others, we invite you to explore this opportunity and consider joining our dedicated team.

Position Overview: The Director of Clinical Operations oversees the clinical and operational functions of the outpatient program, ensuring the delivery of high-quality, evidence-based care for adolescents and adults with eating disorders. This position plays a key role in ongoing program development and expansion to enhance service offerings to meet community needs.

Supervisory Responsibilities: Provides direct supervision to licensed therapists, dieticians, and clerical staff, including oversight of scheduling, workflow, clinical care, performance management, and professional development.

Minimum Qualifications

Master's degree in counseling, social work, or a related field.

Fully licensed (e.g., LMSW, LPC, or equivalent).

Minimum of two years of direct patient care experience, including individual therapy, with both adolescents and adults with eating disorders.

Minimum of one year of leadership experience, supervisory, or program management experience in a clinical setting.

Desire to work in and sustain a biblically based treatment environment.

Preferred Qualifications

Three or more years of direct patient care experience, including individual therapy, with individuals with eating disorders; experience working with adolescents is preferred.

Proficiency in evidence-based treatment approaches for eating disorders, such as Family-Based Treatment (FBT) and Cognitive-Behavioral Therapy for Eating Disorders (CBT-E).

Experience with clinical operations, quality assurance and administrative oversight in a healthcare setting.

Experience in program development, service expansion, or implementing new clinical initiatives.

Experience collaborating with external partners, referral sources, or community stakeholders to enhance patient care and service accessibility.

Familiarity with licensing and accreditation standards applicable to outpatient behavioral health services.

Required Skills and Abilities

Strong interpersonal and relationship-building skills, fostering collaboration among staff, patients, and external partners.

Excellent verbal and written communication skills.

Ability to interact collaboratively with diverse stakeholders, including competing organizations and referral sources.

Excellent organizational skills with the ability to prioritize workload and manage multiple tasks effectively.

Strong problem-solving and critical-thinking skills to support decision-making in clinical and operational challenges.

Strong initiative and adaptability, with the ability to independently manage multiple responsibilities in a start-up environment and contribute to the development and launch of a new program.

Ability to oversee clinical care and ensure alignment with best practices and organizational policies.

Ability to provide strength-based guidance, mentorship, and professional development to a multidisciplinary team.

Proficiency in Microsoft Office 365 applications.

Access to reliable transportation for required travel.

Position Requirements

Oversees the clinical and operational functions of the outpatient program.

Develops, implements, and enforces outpatient facility policies and procedures.

Directs budgeting and financial planning in alignment with the approved budget to ensure the sustainability of the outpatient facility.

Ensures compliance with state and federal regulations, accreditation standards, and organizational policies related to outpatient eating disorder treatment.

Facilitates program development and expansion efforts to enhance service offerings and meet community needs.

Collaborates with external partners, referral sources, and community stakeholders to enhance patient care and service accessibility.

Provides direct supervision to licensed therapists, dieticians, and clerical staff, including oversight of scheduling, workflow, clinical care, performance management, and professional development.

Develops and facilitates training for clinical and administrative staff to ensure adherence to best practices in eating disorder treatment and patient care.

Provides individual therapy to adolescents and adults with eating disorders.

Provides oversight and guidance in crisis situations, ensuring appropriate risk assessment, intervention, and coordination of care.

Reviews incident reports and conducts root cause analysis for critical incidents to identify contributing factors, implement corrective actions, and enhance patient safety.

Monitors clinical and operational performance metrics, identifying opportunities for process improvements and enhanced patient outcomes.

Reviews clinical documentation, including individual progress notes and treatment plans, to ensure quality and compliance.

Performs other duties as assigned.

Compensation

This is a full-time, salaried position.

Minimum Physical Requirements

Ability to sit for extended periods.

Ability to maintain focus during therapy sessions, as well as in-person and virtual meetings.

Ability to travel for meetings, conferences, activities, and events as required.

Proficient in using a computer, telephone, copier, and other standard office equipment.

Primarily an office-based position within the outpatient facility.

Involves engagement in community-based settings, including outreach, collaboration with external partners, and participation in local events or initiatives.

Requires occasional travel within the state for networking, collaboration, community engagement, and professional development.

Professional and clinical setting with standard lighting, temperature control, and moderate noise levels.