Director of Outpatient Services

Acadia Healthcare; Chandler (AZ); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Relocation Assistance

Professional Growth & Career Pathing

Executive Mentorship

Competitive Salary & Bonuses

Comprehensive Health Benefits

Generous PTO

Industry-Leading Training

Job summary

Oasis Behavioral Health Hospital in Chandler, AZ, seeks a Director of Outpatient Services to lead PHP and IOP operations, driving clinical excellence and coordinating care across the behavioral health continuum.

You will mentor staff, ensure regulatory compliance, and partner with corporate leadership to support growth, patient experience, and quality outcomes.

Qualifications

• Master’s or Doctorate-level Licensed Clinician required (LCSW/LMHC/LMFT/PsyD/PhD).
• 4+ years in behavioral healthcare with 2+ years in operations/management.
• Experience with PHP and IOP is strongly preferred.

Responsibilities

• Oversee day-to-day operations and clinical program for PHP and IOP.
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient satisfaction, and clinical quality outcomes.
• Coordinate weekly group assignments and balance clinician workloads to tailor care to patient cohort needs.

Skills

Clinical Leadership

Operations Management

Team Development

Education

Master’s or Doctorate-level Licensed Clinician

Job description

Overview

Lead With Purpose. Transform Behavioral Health Care.

Are you an experienced, mission-driven clinical leader ready to shape care at the Director level? Join Oasis Behavioral Health to become part of Acadia Healthcare - the nation’s largest stand-alone provider of mental health and addiction treatment.

Why You’ll Love This Role

We know top talent deserves top rewards. Here’s what you’ll enjoy:

• Relocation Assistance- We’ll support your move with a generous relocation package.
• Professional Growth & Career Pathing - your development is our priority.
• Executive Mentorship – Paired with a corporate clinical support from day one
• Competitive Salary & Bonuses
• Comprehensive Health Benefits - Medical, dental, vision, 401(k) with Company Match
• Generous PTO - Includes vacation, holidays, extended sick leave, and mental health days.
• Industry-Leading Training & Support - You’ll be paired with a corporate clinical mentor from day one.

About Oasis Behavioral Health Hospital

Oasis Behavioral Health Hospital in Chandler is a premier behavioral health facility serving adolescents and adults across the greater Phoenix area. This 94-bed behavioral health hospital provides a full continuum of care—including inpatient, residential, and outpatient services for individuals experiencing mental health conditions and co-occurring substance use disorders. Our multidisciplinary team delivers compassionate, evidence-based treatment in a safe and supportive environment designed to help patients stabilize, heal, and build a foundation for lasting recovery.

PURPOSE STATEMENT:

The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility’s partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality – by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care.

Responsibilities

Clinical & Operational Leadership

• Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
• Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
• Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
• Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
• Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
• Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.

Team Development & Supervision

• Hire, onboard, and retain a high-performing team
• Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.

Compliance & Quality Assurance

• Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
• Develop and assist with the development and implementation of policies and procedures.
• Ensure accurate and timely documentation of patient records and services delivered.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Required to be a Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
• Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD

SUPERVISORY REQUIREMENTS: Supervises a team of employees

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