Director of Client Services & Growth

Quad; Saint Paul (MN); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement savings

Paid time off

Holidays

Job summary

Quad is a global marketing experience company seeking a Director Client Services in Saint Paul, MN. You will direct the Client Services teams and ensure projects meet client expectations while growing business across the platform within existing key accounts.

Lead strategic account planning, retention targets and budgeting; collaborate with internal creative, media, PR teams and external partners to deliver integrated campaigns and superior client value.

Qualifications

• Education: Bachelor’s degree in advertising, communication, marketing or related field required or the equivalent.
• MBA a plus.

Responsibilities

• Direct and guide Client Services Managers and teams.
• Develop and maintain client relationships across levels.
• Lead strategic account planning including retention and growth targets and budgeting.
• Ensure client is satisfied with performance and service levels.
• Oversee on-site leadership and ensure timely, accurate delivery of services.

Skills

Leadership

Strategic thinking

Budgeting

Negotiation

Communication

Project management

MS Office proficiency

Travel (as required)

Education

Bachelor's degree in advertising/marketing/related field

MBA (a plus)

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

Job description

Quad is a global marketing experience company seeking a Director Client Services in Saint Paul, MN. You will direct the Client Services teams and ensure projects meet client expectations while growing business across the platform within existing key accounts.

Lead strategic account planning, retention targets and budgeting; collaborate with internal creative, media, PR teams and external partners to deliver integrated campaigns and superior client value.