Director of Client Intake & Transitional Services

ACMH, INC.; New York (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

ACMH, INC. is seeking a Director of Intake & Transition Services in Manhattan. The role coordinates all agency intake and promotes client transitions to more independent living, reporting to the Senior Director for Residential Programs. Standard schedule is Monday to Friday, 9:00am–5:00pm.

The incumbent will supervise Transition Specialists, liaise with hospitals and clinics, and contribute to service quality improvement across ACMH programs.

Qualifications

• Requires advanced degree in psychology or related field or a BA with substantial relevant experience.
• Experience in coordinating intake, transitions to independent living, and liaising with program staff is advantageous.

Responsibilities

• Reviews applications and screenings, presents referrals to agency teams, and supports admissions.
• Assists referral sources when applicants do not meet admission criteria.
• Liaises with all agency programs regarding admissions and internal transfers.
• Provides consultation to staff on transition opportunities to more independent settings.
• Identifies eligible applicants for CORE & Respite programs and other ACMH services.
• Maintains liaison with hospitals, clinics, rehab programs, shelters and homeless drop-in centers.
• Maintains internal vacancy memo and census reports; reports to City and State agencies.
• Manages post-discharge survey and outcomes management system.
• Facilitates quarterly transition meetings and centralized intake meetings.
• Supervises Transition Specialists and recommends service quality improvements.

Education

MA in psychology or related field

BA with significant field experience

Job description

ACMH, INC. is seeking a Director of Intake & Transition Services in Manhattan. The role coordinates all agency intake and promotes client transitions to more independent living, reporting to the Senior Director for Residential Programs. Standard schedule is Monday to Friday, 9:00am–5:00pm.

The incumbent will supervise Transition Specialists, liaise with hospitals and clinics, and contribute to service quality improvement across ACMH programs.