Director of Catering Services

AECOM; New York (NY); On-site; USD 95,000 - 105,000; Full time

Job summary

Join a leading catering services provider as a Director of Catering Services in Manhattan, overseeing dynamic operations in a high-volume corporate environment. You will lead internal catering events, manage staffing needs, and ensure exceptional guest experiences through logistics and service execution. Ideal candidates possess an extensive background in hospitality management, logistics, and team leadership. This role promises an appealing compensation package, reflective of the importance placed on creating outstanding dining experiences.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Employee Assistance Program

Paid Parental Leave

Qualifications

• Minimum of 5 years experience in hospitality, including 3 years in management.
• Expertise in high-volume catering and event management.
• Strong background in staff management and labor cost management.

Responsibilities

• Coordinates internal catering events and service operations.
• Leads catering delivery operations including staffing and food preparation.
• Develops SOPs for service delivery and guest experience.

Skills

Leadership

Logistics Management

Event Execution

Guest Service

Education

Bachelor's degree in hospitality management or Culinary Arts

Job description

Restaurant Associates

Position Title: Director of Catering Services

Pay 13

Reports To: General Manager

Salary: $95,000 - $105,000

Other Forms of Compensation: Benefits

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

Working as a Director of Catering Services, you will lead one of Manhattan’s most dynamic catering and delivery operations at a premier corporate campus. This high-volume, multi-location program blends precise logistics, elevated hospitality, and seamless service execution.

The role demands a leader who can remain composed on the floor, pivot in real time, and master both the guest experience and operational detail. We are seeking a hard-working, high-volume operator with deep expertise in logistics, pacing, and service style — someone who takes pride in delivering magnificent experiences at every touchpoint.

Key Responsibilities:

· Coordinates and oversees large volume of internal on floor catering events and on floor service operations

· Leads daily catering delivery operations and on-site catering functions — including labor management, food preparation, transport, setup, guest service, and post-event breakdown.

· Oversee staffing, scheduling, and real-time issue resolution during peak periods

· Hires, trains, and schedules catering staff, and will be actively involved in the development of existing catering staff in-service techniques, menu presentation, policies, and procedures

· Develops and maintains detailed SOPs for service delivery, guest experience, and event execution

· Partners with the Event Planners on menu offerings based on client feedback and market trends

· Booking, selecting and costing menu items, pricing contracts, and resourcing temporary help and equipment experience is key

· Collaborate with culinary and service leaders to drive quality and consistency

· Represent the spirit of hospitality through precision, polish, and professionalism

Preferred Qualifications:

· Bachelor’s degree in hospitality management, Culinary Arts, or related field required

· Minimum of 5 years of experience in the hospitality industry, including 3 years in management (preferably in high-volume, luxury catering, banquet, or room service operations)

· Expertise in service delivery, logistics, and event execution across multi-floor or complex environments

· Experience in menu selection and costing, contract pricing, and sourcing temporary staff and equipment to support high-quality event execution

· Proven ability to lead solution-oriented teams and thrive in dynamic, fast-paced environments

· Strong background in staff management, team building, and labor cost management

· Ability to supervise food preparation, service execution, and post-event breakdown with a focus on operational excellence and guest experience

Associates at Restaurant Associates are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_RA.pdf) for paid time off benefits information.

Req ID: 1431775

Restaurant Associates

Leah Curry

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