Director of Catering & Conference Services

Frenchman's Reef; Charlotte Amalie (United States Virgin Islands); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Teledoc

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Westin at Frenchman's Reef in St. Thomas is seeking a Task Force Director of Catering and Conference Services to lead a high-energy team delivering unforgettable events.

You will drive strategy, coordinate conferences, and shape proposals to meet client needs with flair and precision. In this role, you will manage budgets and forecasts, collaborate with clients and vendors, and ensure exceptional service and guest satisfaction in a luxury resort setting.

Qualifications

• Bachelor's degree in Hospitality, Business, or related field or equivalent experience.
• Extensive experience in catering and conference services management, preferably in a luxury hotel or resort.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Proven sales and business development acumen.
• Detail-oriented with exceptional organizational skills.
• Flexibility to work irregular hours and travel as needed.
• Proficiency in event planning software and technology.

Responsibilities

• Develop and execute a strategic plan for catering and conference services.
• Oversee the planning, coordination, and execution of events.
• Build and maintain relationships with clients, vendors, and partners.
• Lead a team of professionals, providing guidance and support.
• Collaborate with clients to create customized event packages and menus.
• Monitor industry trends and identify opportunities for business growth.
• Ensure exceptional customer service and guest satisfaction.
• Manage budgets, forecasting, and financial performance.

Skills

Catering & Conference Mgt

Leadership

Client Relationships

Budgeting & Forecasting

Negotiation & Communication

Education

Bachelor's degree in Hospitality/Business

Job description

The Westin at Frenchman's Reef in St. Thomas is seeking a Task Force Director of Catering and Conference Services to lead a high-energy team delivering unforgettable events.

You will drive strategy, coordinate conferences, and shape proposals to meet client needs with flair and precision. In this role, you will manage budgets and forecasts, collaborate with clients and vendors, and ensure exceptional service and guest satisfaction in a luxury resort setting.