Director of Catering

New Castle; Woburn (MA); On-site; USD 95,000 - 115,000; Full time

Job summary

New Castle is seeking an experienced Director of Catering to lead catering sales, event planning, and event execution for our full-service hotel. This leadership role focuses on maximizing catering revenue, developing client relationships, and ensuring flawless execution of meetings, conferences, weddings, and banquets.

The ideal candidate will be a strategic sales leader with a background in hotel catering, banquet operations, event planning, and hospitality management, reporting to the

Qualifications

• Minimum 5 years in hotel catering or related field.
• Degree in Hotel Management preferred.
• Previous supervisory responsibility required.

Responsibilities

• Plan and execute meetings and events from conception to completion.
• Collaborate with Chef and Food & Beverage Director on menu creation.
• Coordinate group room reservations, billing, and forecasting.
• Build and maintain client relationships and pursue upselling opportunities.
• Train, coach, and develop the catering team to ensure consistent service and execution.

Skills

Team leadership

Event planning

Client relationships

Upselling

Education

Hotel management degree

Tools

ProfitSword

Delphi

Job description

Join Our Team

We are seeking an experienced, driven, and customer-focused Director of Catering to lead catering sales, event planning, and event execution for our full-service hotel. This leadership position is responsible for maximizing catering revenue, generating new business opportunities, developing lasting client relationships, and ensuring flawless execution of meetings, conferences, weddings, social events, and banquet functions.

The ideal candidate will be a strategic sales leader with a strong background in hotel catering, banquet operations, event planning, and hospitality management. This role requires an individual who can successfully balance revenue generation, team leadership, guest satisfaction, and operational excellence. This position reports directly to the Director of Sales & Marketing.

Responsibilities include, but are not limited to, meeting and event planning, collaborating with the Chef and Food and Beverage Director on menu creation, group room reservations, billing, forecasting, client relationships, and upselling opportunities.

• The Director of Catering is also responsible fo*r training, coaching, and developing the catering team *to ensure consistent service, effective sales practices, and successful event execution.*

Accountabilities

The Director of Catering is expected to enhance the reputation, optimize revenue and profitability of the department to maximize revenues. The Director of Catering is expected to exceed budgeted revenues while maintaining guest experiences. He/she must act as liaison between client and operating departments to ensure a successful meeting, events and generate repeat business.

Qualification Standards

Education & Experience:

• At least 5 years of progressive experience in a hotel catering or related field
• Degree in Hotel Management Preferred
• Previous supervisory responsibility required

Other Abilities, Skills, Knowledge:

• Thorough knowledge of F&B procedures and serving standards
• Menu and Cost/ Profit awareness
• Function planning ability
• Must be able to perform duties of all positions within department
• ProfitSword and Delphi a Plus!

Salary Requirements

This position offers an annual base salary range of $95,000 - $115,000 USD, based on experience and qualifications.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights

Work Location:

In person