Director of Catering

The Beverly Hills Hotel; Los Angeles (CA); On-site; USD 170,000 - 180,000; Full time

Benefits offered by this job

Complimentary stays with breakfast (9-

50% off dining in Dorchester hotels

World class development opportunities

Social events throughout the year

Free meals on duty

Job summary

The Beverly Hills Hotel is seeking a Director of Catering to lead all catering sales, planning and execution for social and corporate events. You will collaborate with Sales, Banquets, Culinary, Marketing and Operations to deliver seamless, high-touch experiences that uphold the hotel’s iconic reputation.

Ideal candidates have 7+ years in catering or events sales, with at least 3 years in a Director role within a luxury hotel or resort.

Qualifications

• 7+ years of catering or events sales experience, with at least 3 years as Director of Catering in a luxury hotel or resort setting.
• Extensive knowledge of food and beverage including current trends.
• Proven track record of meeting or exceeding revenue targets.
• Strong negotiation, organizational, and client relationship skills.
• Experience managing a team and cross-functional stakeholders.
• Exceptional written and verbal communications skills.
• Flexibility to work evenings/weekends based on event schedules.

Responsibilities

• Drive catering revenue by managing the full sales cycle: prospecting, proposals, contracts, and closing.
• Lead, mentor, manage, develop, train and counsel catering and conference services staff.
• Set individual and department production goals and conduct performance reviews.
• Participate in catering sales presentations, property tours and meetings with clients.
• Prepare and compile data for Strategic Sales Plan, weekly forecasts and monthly reports.
• Coordinate with Sales, Banquets, Culinary, Marketing and Operations to ensure high-touch events.

Skills

Catering sales

Leadership

Negotiation

Client relationships

Communication

Job description

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision – Treasured by Guests , Cherished by Employees , Celebrated Worldwide .

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy.The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of Catering you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

WHAT YOU’LL GET

As a Director of Catering at The Beverly Hills Hotel, here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 9 Dorchester Collection hotels – stay once a year at each hotel!
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities (Service Excellence Training, Diversity Equity Inclusion & Belonging Trainings, Monthly Lunch & Learns)
• Social events throughout the year, including Quarterly Employee Appreciation Day events, Quarterly Employee Awards, Annual End of Year Gala
• Free Meals on Duty

As a Director of Catering at The Beverly Hills Hotel, your compensation will range between $170,000 $180,000 annually

WHAT YOU’LL DO

The Director of Catering leads all catering sales, planning and execution for social and corporate events at The Beverly Hills Hotel, maintaining the property’s legendary service across weddings, galas, corporate functions as well as entertainment industry gatherings to name a few.This role partners closely with Sales, Banquets, Culinary, Marketing and Operations to deliver seamless, high touch events that reflect the hotel’s iconic reputation.

• Drive catering revenue by managing the full sales cycle: prospecting, proposals, contracts, and closing.
• Lead, mentor, manage, develop, train and counsel catering and conference services staff.
• Set individual and department production goals as well as conduct employee performance evaluation reviews and action plans as required.
• Actively participate in catering sales presentations, property tours and customer meetings.
• Prepare, implement and compile data for Strategic Sales Plan, weekly forecasting and Month-end reports, annual goals, and any other required data for the Catering team.
• Participate in Rev-Max meetings (as needed), sales strategy meeting, revenue meetings, pre-convention meetings, training and other sales related meetings as required.
• Consults in full service event planning and finalizes contracts, estimate sheets and diagrams, with clients according to catering sales service standards.
• Confirm payments, guarantees, set‑ups and signed contracts and changes with clients.
• Generate detailed banquet event orders according to contract.
• Review and inspect banquet rooms and displays with Banquet Manager for conformance to client needs.
• Directs team members in preparing banquet and convention rooms and erecting displays and exhibits.
• Detail client data in Historical/Tracking Client Files.
• Compile data on competitive set pricing and options as required.
• Conduct weekly Catering Meetings.
• Participate to all Division meetings.
• Assist all F&B Operations as directed.
• Fulfill scheduled Event Management Coverage Detail.
• Compute menu cost in event planning for in-house statistics.
• Ensure compliance with health, safety and brand standards across all catered events

WHAT YOU’LL BRING

• You’ll bring your unique personality and passion to the role and the team.
• 7+ years of catering or events sales experience with at least 3 years as Director of Catering in a luxury hotel or resort setting.
• Extensive knowledge of food and beverage including current trends
• Proven track record of meeting or exceeding revenue targets
• Strong negotiation, organizational, and client relationship skills
• Experience managing a team and cross‑functional stake holders
• Exceptional written and verbal communications skills
• Flexibility to work evenings/weekends based on event schedules.
• Products, proper preparation and presentation of food and beverage items.
• Ability to effectively communicate in a friendly and positive manner with internal and external constituents in both oral and written form.
• Ability to communicate customer needs and resolve complaints.
• Ability to identifyand develop new accounts and markets
• Desire to participate as part of a team and lead with empathy and kindness

While performing the duties of this job, the employee is regularly required totalk, and hear.The employee frequently is required to walk and stand for up to 8 hours.Ability to bend, stoop, crouch, use hand, finger and wrist dexterity. The employee must regularly lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

EOE: All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. We are an equal opportunity employer with a commitment to diversity.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act.