Director of Cash Applications

Insight Global; Camden (NJ); On-site; USD 100,000 - 130,000; Full time

Job summary

A multi-hospital health system is seeking a Director of Cash Applications responsible for overseeing cash posting, refunds, and reconciliation operations. The ideal candidate will have at least 5 years of progressive management experience in healthcare cash operations and a solid background in financial reporting. This role requires strong financial acumen and the ability to communicate effectively at the executive level. Working with various partners to streamline operations and improve revenue cycle performance is essential. This position is based in Camden, New Jersey.

Qualifications

• Minimum 5 years of progressive management experience in healthcare cash operations.
• In-depth knowledge of hospital cash posting, refunds, and reconciliation.
• Strong financial acumen and executive-level communication skills.

Responsibilities

• Oversee all cash application functions including cash posting, refunds, and reconciliation.
• Manage staff quality, productivity, and output benchmarking.
• Design and develop financial reports to support tracking and analysis.
• Monitor the organization’s revenue cycle performance.
• Collaborate with internal and external partners for process improvements.
• Manage projects and delegate responsibilities.
• Onboard new team members with hands-on support.

Skills

Healthcare cash operations management

Financial acumen

Executive-level communication

Education

Bachelor's degree

Master's degree in healthcare administration, business, finance, or related field

Job description

The Director of Cash Applications is responsible for overseeing cash posting, refunds, and cash reconciliation operations for a multi‑hospital health system. This role requires a strong understanding of the full revenue cycle, along with a solid analytical and financial reporting background. The Director must be capable of monitoring employee productivity, maintaining human resources documentation, resolving technical and payer‑related issues, and ensuring compliance with organizational policies and procedures.

Responsibilities

• Oversee all cash application functions, including but not limited to cash posting, refunds, and reconciliation activities
• Manage staff quality, productivity, and output benchmarking; perform regular staff quality assurance audits
• Design and develop financial reports using various tools to support tracking, investigation, and analysis, and to inform organizational decision‑making
• Monitor and evaluate the organization’s revenue cycle performance; appropriately delegate work based on departmental priorities and operational needs
• Collaborate with internal and external partners such as IT, financial clearinghouses, Finance, and banking partners to identify process improvement opportunities; address issues and implement effective business strategies to reduce costs, increase revenue, and streamline expenditures, taking appropriate remediation actions as needed
• Manage projects and delegate responsibilities accordingly
• Onboard new team members, providing hands‑on, elbow‑to‑elbow support during the onboarding process

REQUIRED SKILLS AND EXPERIENCE

• Bachelor’s degree required; Master’s degree in healthcare administration, business, finance, or a related field preferred
• Minimum 5 years of progressive management experience in healthcare cash operations
• In‑depth knowledge of hospital cash posting, refunds, and reconciliation
• Strong financial acumen and executive‑level communication skills