Director of Cabin Operations & Field Support Engineering

American Airlines; Fort Worth (TX); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Travel Perks

Health Benefits

Wellness Programs

401(k) Program

Additional Benefits

Job summary

American Airlines is seeking a Director, Cabin Operations and Field Support Engineering at the Fort Worth (DFW) HQ. The role leads cabin operations and field support engineering, shaping strategies to improve cabin/interiors reliability and fleet performance.

You will guide senior managers and engineers, drive cross-functional collaboration with maintenance, supply chain, and technology, and oversee safety, compliance, and lifecycle improvements across all aircraft types.

Qualifications

• Demonstrated leadership in airline/technical operations.
• Bachelor’s degree in Engineering, Aviation, or related field.
• 10+ years of airline industry experience.
• 7+ years in leadership roles in technical operations, engineering, or maintenance.

Responsibilities

• Set strategic direction for Cabin Operations and Field Support Engineering.
• Lead senior managers, engineers, and leaders; build organizational capability.
• Ensure cabin/IFEC reliability, operational responsiveness, and issue resolution.
• Oversee responses to cabin, IFEC, and structural issues; assess risks and priorities.
• Govern interiors reliability and field-support strategies across all fleet types.
• Partner with senior leaders to establish priorities and resolve enterprise issues.
• Provide executive oversight for cabin modifications and new systems deployment.
• Develop governance for policies, training, and compliance.

Skills

Leadership

Strategic direction

Cross-functional collaboration

Aviation operations

Engineering knowledge

Safety compliance

Education

Bachelor’s degree in Engineering or related field

Job description

American Airlines is seeking a Director, Cabin Operations and Field Support Engineering at the Fort Worth (DFW) HQ. The role leads cabin operations and field support engineering, shaping strategies to improve cabin/interiors reliability and fleet performance.

You will guide senior managers and engineers, drive cross-functional collaboration with maintenance, supply chain, and technology, and oversee safety, compliance, and lifecycle improvements across all aircraft types.