Director of Business Operations - Client Optimization

Phil, Inc.; San Francisco (CA); Remote; USD 160,000 - 200,000; Full time

Job summary

Join a forward-thinking health-tech startup that is revolutionizing patient prescription management. As an Analytics and Strategy Director, you will play a pivotal role in driving data-driven decision-making and enhancing business performance. Collaborate with diverse teams to translate business goals into actionable insights, leveraging your analytical prowess and expertise in data visualization. This is an exciting opportunity to contribute to a mission-driven organization at the forefront of healthcare innovation, where your insights will directly impact patient experiences and operational efficiency. If you thrive in fast-paced environments and are passionate about making a difference, this role is perfect for you.

Benefits

Fully remote working environment

Competitive compensation

Full benefits (medical, dental, vision)

401(k) contribution opportunity

Ground floor opportunity with a fast-growing startup

Qualifications

• 3–7 years of experience in analytics, business strategy, or startup operations.
• Proficiency in data visualization tools and strong analytical skills.

Responsibilities

• Leading key analyses to support company strategy and client decision-making.
• Building visualizations and reporting tools that communicate key business insights.

Skills

Analytical Skills

Data Visualization

Problem-Solving

Communication Skills

SQL

Education

Bachelor’s degree in Business

Bachelor’s degree in Finance

Bachelor’s degree in Economics

Bachelor’s degree in Statistics

Tools

Looker

Job description

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

PHIL is seeking a well-rounded Analytics and Strategy Director / Sr. Manager professional to play a critical role in our growing Business Operations team. This role will focus on supporting strategic initiatives, enabling data-driven decision-making, and driving visibility into business performance. Reporting to the Vice President of Business Operations, you will partner cross-functionally across client success, finance, product, and operations to identify opportunities, analyze performance, and deliver strategic insights.

Responsibilities

• Leading key analyses to support company strategy and client decision-making
• Translating business goals into data analytics and dashboard development
• Building visualizations and reporting tools that communicate key business insights
• Identifying and evaluating data-driven opportunities for operational and product improvements
• Partnering with teams to forecast demand and understand business trends
• Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance
• Driving adoption and self-service analytics across the organization
  
  

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)
• 3–7 years of experience in analytics, business strategy, FP&A, consulting, or startup operations
• Proficiency in data visualization tools (e.g., Looker)
• Strong analytical and problem-solving skills with high attention to detail
• Ability to partner with cross-functional stakeholders and influence decisions
• Experience in fast-paced startup environments and comfort with ambiguity
• Understanding of financial statements (P&L), operational KPIs, and forecasting techniques
• Familiarity with SQL or similar data querying languages (preferred)
• Excellent communication skills with the ability to turn data into actionable insights
  
  

Benefits

• Ground floor opportunity with one of the fastest-growing startups in health-tech
• Fully remote working environment
• Competitive compensation (commensurate with experience)
• Full benefits (medical, dental, vision)
• 401(k) contribution opportunity
  
  

PHIL Inc. is an equal opportunity employer.

Compensation Range: $160K - $200K