Director of Business Office

Acadia Healthcare; Valdosta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Greenleaf Behavioral Health Hospital, a 136-bed behavioral health system in South Georgia, is hiring a Director of Business Office. This role leads financial counseling, billing and collections across all service lines, partnering with the CFO and leadership to optimize cash flow and revenue cycle performance.

The position requires strong staff leadership, experience with third-party payers, compliance awareness and the ability to drive operational improvements in a inpatient behavioral health

Qualifications

• Bachelor's degree in Business Administration or related field required or preferred.
• Five or more years' job-related experience required, preferably in behavioral health.
• Three or more years' supervisory experience required.
• Strong revenue cycle technical skills required.

Responsibilities

• Monitor and report on cash collections, denials and days in accounts receivable with CFO.
• Maintain controls for cash posted in patient accounting system.
• Coordinate with third-party insurers to resolve issues affecting cash flow.
• Provide staff management including hiring, development and performance management.
• Ensure compliance with third-party guidelines and facility policies.
• Direct outside collection vendors and review agency invoices.
• Lead operations for claim management and facility receivables.
• Support department goals and review reports to identify improvements.
• Collaborate with Utilization Review and Admissions on authorization of coverage.

Skills

Leadership

Staff management

Revenue cycle

Financial analysis

Compliance

Education

Bachelor's degree in Business Administration or related field

High school diploma or equivalent

Job description

Overview

Come join the Greenleaf Behavioral Health leadership team as the Director of Business Office and make a difference every day! Greenleaf Behavioral Health Hospital is a 136-bed behavioral health and substance abuse treatment hospital located in the heart of South Georgia. We offer inpatient hospitalization, partial hospitalization, and intensive outpatient programming for adolescents, teens, and adults struggling with depression, anxiety, bipolar disorder, behavioral issues, and other mental health illnesses.

PURPOSE STATEMENT:

Plan, develop, organize, implement, evaluate and supervise business office activities including the financial counselling, billing and collections functions for all service lines.

Responsibilities

ESSENTIAL FUNCTIONS:

• Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.

• Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
• Lead and provide operational directives for all Business office activities related to the claim's management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Review all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.

• Manage and direct subordinate staff to identify goals and objectives.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required. Bachelor's degree in Business Administration or related field preferred.
• Five or more years' job-related experience required. Preferably in behavioral health.
• Three or more years' supervisory experience required.

• Strong revenue cycle technical skills required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

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