Director of Business Development

BBB serving Middle Tennessee and Southern Kentucky; Nashville (TN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

BBB serving Middle Tennessee and Southern Kentucky is seeking a Director of Business Development in Nashville, TN. This full-time, hybrid role focuses on identifying new opportunities, strengthening relationships with Accredited Businesses, and expanding BBB’s regional presence.

You will lead outreach campaigns, manage a sales team, and guide organizations through accreditation. You will conduct presentations, attend networking events, and collaborate with internal teams to align growth with

Qualifications

• Experience in sales or nonprofit growth preferred
• Hybrid work experience
• Ability to work independently and collaboratively

Responsibilities

• Develop and execute business development plans
• Lead outreach campaigns to attract Accredited Businesses
• Manage sales team for prospective Accredited Businesses
• Guide organizations through the accreditation process
• Represent BBB at networking events and presentations
• Collaborate with internal teams to align growth strategies
• Negotiate agreements and track performance metrics
• Provide leadership with market insights and opportunities

Skills

New business development

Lead generation

Team leadership

Business planning

Account management

Contract negotiation

Communication & presentation

CRM proficiency

Education

Bachelor’s degree in Business/Marketing/Communications

Tools

CRM systems

Productivity tools

Job description

Company Description BBB serving Middle Tennessee and Southern Kentucky is a private, non-profit organization dedicated to promoting an ethical marketplace where buyers and sellers can trust each other. Serving 45 counties with more than 5,000 Accredited Businesses, BBB sets and upholds standards for marketplace trust, encourages best practices, and highlights businesses that act as role models in their communities. The organization engages closely with both businesses and the marketplace, providing accessible educational resources, insights on best practices, and expert guidance at no cost. Additional information about local programs and services is available at bbb.org/nashville.

Role Description The Director of Business Development is a full-time, hybrid role based in Nashville, TN, with flexibility for some work-from-home arrangements. This role is responsible for identifying and cultivating new business opportunities, strengthening relationships with existing Accredited Businesses, and expanding BBB’s presence and impact across Middle Tennessee and Southern Kentucky. Day-to-day responsibilities include developing and executing business development plans, leading outreach campaigns, managing a sales team for prospective Accredited Businesses, and guiding organizations through the accreditation process. The Director will conduct presentations, attend networking events, and collaborate with internal teams to align business growth strategies with BBB’s mission and standards for marketplace trust. The position also involves negotiating agreements, tracking performance metrics, and providing insights to leadership on market trends and opportunities.

Qualifications

• Candidates should possess skills in New Business Development and Lead Generation to identify, pursue, and secure growth opportunities.
• Candidates should possess skills in Team Leadership, Business Planning, and Account Management to build strategic plans and maintain strong, long-term relationships with Accredited Businesses.
• Candidates should possess skills in Contract Negotiation to structure and finalize agreements that support BBB’s mission and standards.
• Candidates should have strong communication, presentation, and interpersonal skills to engage effectively with diverse business and community stakeholders.
• Candidates should have demonstrated experience in sales, business development, or nonprofit membership growth, preferably within a regional or mission-driven organization.
• Candidates should be comfortable using CRM systems and basic productivity tools to manage prospects, track activities, and report on outcomes.
• Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent combination of education and experience, is preferred.
• Candidates should demonstrate integrity, a commitment to ethical business practices, and the ability to work both independently and collaboratively in a hybrid environment.