Director of Banquets

AT&T Hotel & Conference Center; Austin (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player invites you to join their team as the Director of Banquets. This pivotal role involves overseeing the banquets department, ensuring high standards of service, and maximizing profitability. You'll lead a dedicated team, coordinate with various departments, and manage all aspects of banquet operations, from training staff to liaising with clients. If you have a passion for hospitality and a knack for leadership, this opportunity will allow you to make a significant impact in a vibrant environment, enhancing guest experiences and driving team performance. Join us in creating memorable events and experiences!

Benefits

Paid Vacation Days

Annual Merit Increases

11 Paid Holidays

Free Bus Rides

Free Daily Shift Meals

Lockers & Locker Rooms

Discounted Parking

Discount Gift Shop

Referral Bonus

Qualifications

• 5+ years of experience in Banquet Management and leading a team.
• Excellent communication and organizational skills are essential.

Responsibilities

• Lead and support Banquet Managers and Associates for successful operations.
• Ensure event setups are accurate and maintain service standards.

Skills

Leadership

Communication

Team Building

Event Coordination

Food Knowledge

Attention to Detail

Interpersonal Skills

Organizational Skills

Education

High School Diploma

Job description

Come join our team as our next Director of Banquets at the AT&T Hotel and Conference Center, located in the heart of the UT campus! Hook'em!

*Scroll down to apply directly with COMPASS

The Director of Banquets is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

ESSENTIAL FUNCTIONS

• Provide leadership and support for all Banquet Managers and Banquet Associates.
• Conduct Daily Pre-Shift Meetings with Banquet Managers, Housemen, and Servers.
• Coordinate and ensure the needs of the Conference Services and Catering departments with the managers of interrelated departments.
• Conduct walkthroughs of Banquet areas multiple times a day to ensure event setup is accurate and meeting rooms and public spaces are maintained.
• Train and evaluate Banquet Associates in accordance with the standards of the company policies and guidelines.
• Hire, train, motivate, discipline, direct, and supervise the work of all Associates in the Banquet Department.
• Schedule Associates to maintain service standards while operating within budgeted labor cost guidelines.
• Ensure proper care, security and maintenance of hotel property and equipment through proper supervision of service personnel.
• Maintain daily housekeeping program to include storage and operational areas and colleague appearance.
• Solely responsible to prepare and oversee payroll and gratuity reports as required.
• Attend and participate in all required meetings on a regular basis.
• Manage Banquet BEO Book through BEO Distro, Change log, and verbal/emailed changes.
• Organize and orchestrate any last minute changes or details to events.
• Post all BEOs and give instructions to Managers, Housemen, and Banquet Servers to ensure the success of the function.
• Communicate directly with clients and go over the details of their events.
• Oversee ordering of Liquor, Beer, and Wine as well as all non-alcoholic beverages and food.
• Directly oversee the actual set-up and service of contracted events by giving specific menu information to the servers, by coordinating the timing of the events with the Executive Chef / Banquet Chef and by assigning functions to the Managers, Housemen, and Banquet Servers to ensure the success of the event.

OTHER DUTIES

Assimilate into The FLIK Platinum Service culture through understanding, supporting and participating in all elements of FLIK Platinum Service. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Flik from time to time, is essential to the successful performance of this position.

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:

Team members will be trained in the proper use and care of assigned PPE.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles):

• Banquet Managers
• Banquet Housemen
• Banquet Servers
• Banquet Administrative Assistant

QUALIFICATION STANDARDS

• High School diploma required
• Reading, writing and oral proficiency in the English language. Bilingual preferred (EN/SP).
• Willing to work a flexible schedule and holidays.
• Be a self-motivator and motivator of others.
• Work in a safe, prudent and organized manner.
• Have an in-depth knowledge of food and preparation.
• Be able to relate to all levels of guests and management.
• Have the ability to handle multiple tasks at one time.
• Have excellent communication and organization skills.
• Be able to consistently delight and satisfy our guests.
• Have the ability to handle guest requests in a detailed manner.
• Must have excellent attention to details, and extensive service knowledge.
• Excellent leader and trainer.
• Strong interpersonal skills.

EXPERIENCE

• Have a minimum of 5 years experience in Banquet Management and leading a team.

TO BE CONSIDERED, APPLY DIRECTLY ON OUR COMPASS CAREERS PAGE BY COPY/PASTE THIS LINK ON YOUR BROWSER: https://jobs.compassgroupcareers.com/job-invite/1377734/

The Benefits working at AT&T Hotel and Conference Center for FLIK/Compass:

• Paid Vacation Days (after 60 days of employment for Salary associates)
• Annual Merit Increases
• 11 Paid Holidays
• Ride the Bus for Free (UT Proximity Card)
• Free Daily Shift Meals
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.