Director of Auxiliary Services

Enterprise State Community College; Decatur (AL); On-site; USD 81,000 - 125,000; Full time

Job summary

Calhoun Community College is seeking a Director of Auxiliary Services to lead on-campus housing, bookstore, vending, concessions, special events, and campus food services. The role oversees staff, vendor contracts, and financial performance while partnering with other departments to receipting funds and drive revenue opportunities.

The successful candidate will hold a bachelor’s degree and at least five years of management experience with three years supervising a department; strong leadership,

Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum five years of management experience.
• Minimum three years coordinating or supervising a department.
• Experience in postsecondary education preferred.

Responsibilities

• Manage auxiliary services including on-campus housing operations, bookstore, events, vending, cafeterias and campus food services.
• Supervise housing staff and oversee dorm building maintenance.
• Oversee vendor relationships, contracts, service evaluations and improvements.
• Identify opportunities to improve revenue, efficiency and service quality.
• Monitor financial performance and develop long-range plans aligned with priorities.
• Provide excellent internal and external customer service.
• Develop budgets, policies, procedures and departmental strategies.
• Submit purchase orders for supplies and equipment.
• Mentor personnel and maintain effective policy implementation.
• Coordinate work across the department and ensure communications.
• Be flexible and responsive to evolving needs and campus events.

Skills

Leadership

Budgeting

Vendor management

Communication

Operational management

Customer service

Education

Bachelor's Degree

Tools

POS systems

Payment gateways

Accounting software

Job description

The Director of Auxiliary Services oversees activities and supervises personnel in housing, vending, concessions, special events, bookstore, and food service operations of the College. The Director also serves as the liaison for any third party vendors contracted for various auxiliary functions. Additionally, the Director coordinates with internal departments in regards to receipting of funds. The Director is expected to manage the various auxiliary functions as a business, while meeting the needs of our students.

Salary: Appropriate placement on the ACCS Salary Schedule C2: $80,715 - $125,160

(Salary placement within this range is determined by your documented years of full-time related work experience)

Applicants must meet the minimum qualifications and must submit a complete application packet through the online application system to be considered. A complete application consists of the following:

• Online application
• Current résumé
• Copy of College Transcripts (Transcript must confirm applicant meets educational requirements. Unofficial transcripts will be accepted before the deadline, but official transcripts must be received if employed.)

Applicants must provide information from previous employers documenting full-time related work experience if an offer is made.

1. Manage the College’s auxiliary services including on-campus housing operations, bookstore, special events, vending, cafeterias and other campus food services.
2. Supervise on-campus housing staff and oversee the maintenance of dorm buildings and equipment.
3. Supervise vendor relationships across auxiliary services, including performance monitoring, contract administration, service evaluation, and implementation of improvements.
4. Identify and implement opportunities to improve revenue generation, operational efficiency, and service quality across all auxiliary services while ensuring responsiveness to changing student and market needs.
5. Monitor financial performance of auxiliary units and develop long‑range operational and financial plans aligned with institutional priorities, enrollment trends, and strategic goals.
6. Demonstrate evidence of flexibility and willingness to change; open‑mindedness, goal attained orientation, and ability to see multiple perspectives,
7. Provide exemplary internal and external customer service.
8. Develop departmental objectives, budgets, policies, procedures, and strategies.
9. Submit purchase order requests for supplies and equipment as required.
10. Manage and coordinate the work of the department ensuring communication, efficient administration and consistent application of policies, procedures and initiatives.
11. Develop, supervise, and mentor personnel with special attention to the needs of the department to stay abreast of changing technologies and best practices.
12. Promote positive and productive relationships with service areas.
13. Be prompt and punctual in reporting to work keeping appropriate office hours. Work hours may vary due to work demands and some evening and weekend work may be required.
14. Implementation and supervision of any auxiliary functions that may evolve in the future.
15. Complete special projects and assignments as required.
16. Serve on college committees as assigned.
17. Perform all duties with professionalism.
18. Perform related duties as assigned.

1. A minimum of Bachelor’s Degree from an accredited institution is required.
2. A minimum of five (5) years of management experience is required.
3. A minimum of three (3) years of successful experience coordinating or supervising a department is required.

Preference will be given to candidates who can demonstrate through their experiences and accomplishments:

1. A minimum of five (5) years work experience in postsecondary education;

2. Demonstrated experience in event planning or food services;

3. Previous experience in accounting or a business background;

4. Excellent relational skills;
5. Ability to establish, maintain, and reconcile point of sale systems and payment gateways;
6. Ability to produce profit and loss statements for various functions and maintain compliance with financial recordkeeping;
7. Ability to maintain inventory counts;
8. Excellent oral and written communication skills;
9. Proficient computer usage in email, internet, word processing, etc;
10. Demonstrated success in strategic leadership to include planning, evaluation, budgeting and research;
11. Strong service orientation and ability to effectively work as a member or leader of a team by cooperating with others, offering to help others when needed, and considering larger organizational goals rather than individual concerns. Includes the ability to build &/or support a constructive team spirit where members are committed to the goals and objectives of the organization;
12. Ability to plan, organize, and successfully multitask to meet multiple deadlines and frequently new work tasks within required timeframes. Proven flexibility to successfully work on a variety of projects quickly and accurately;
13. Ability to work various hours, including nights, early mornings, and weekends;
14. Ability to travel amongst various campuses and attend College events, on or off campus, as required;
15. Ability to plan, assign, direct, and review the work of others;
16. Ability to make decisions in accordance with institutional policy;
17. Ability to establish and maintain effective working relationships with students, other employees, and the public in a pleasant and effective manner;
18. Ability to handle various situations in a calm and professional manner;
19. Ability to operate in a professional manner at all times;
20. Ability to operate in a high pressure situation and respond to issues in a calm manner;
21. Conscientious- care about how work is done and wanting to do a good job;
22. Initiative- responding to downtime by taking responsibility to do other work;
23. A focus on details;
24. A focus on being friendly and patient in responding to needs;
25. Willingness and desire to learn new things and apply that learning;
26. Willingness to maintain flexibility in order to meet customer needs;
27. A positive attitude regardless of circumstances at hand.

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must travel at their own expense. Finalist will be required to provide official transcripts that are mailed directly to the Office of Human Resources at Calhoun Community College from the institution(s) granting the credits. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

BACKGROUND CHECK STATEMENT: In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.

Calhoun Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all post secondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Calhoun Community College will make reasonable accommodations for qualified disabled applicants or employees. The college reserves the right to withdraw this job announcement at any time prior to the awarding.

Calhoun Community College participates in the E-Verify system to verify employment eligibility for all newly-hired employees.

Calhoun Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Calhoun Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling [phone], or by using information available on SACSCOC’s website www.sacscoc.org.

APPLICATIONS MAY BE FILED ONLINE AT: http://www.calhoun.edu

P.O. Box 2216 Decatur, AL 35609 256-306-2590 256-306-2591

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