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True Storage is seeking a metrics-driven Asset Management leader to oversee a 30-store self-storage portfolio. The role targets aggressive NOI growth and strategic pricing to push occupancy and revenue above benchmarks.
The candidate will manage third-party operators, audit performance, and push ancillary revenue while traveling to multiple sites for audits and reviews. Competitive base salary with strong bonus potential.
True Storage isapremier self-storage development firm with a footprint of 30properties. We areseekinga hyper-focused,metrics-driven Asset Management individual to oversee andoptimizea 30-store portfolio currently managed by a third-partymanagementcompany.
The primaryobjectiveis an aggressive, 24-month turnaround plan to bridge the gap between our current performance and industry-leading benchmarks. The ideal candidate will aggressively drive Net Operating Income (NOI) by pushing economic occupancy and rental rates to 90%+, while uncovering hidden value through ancillary revenue streams and real estate optimization.
This position offers a lucrative base salaryand an excellent bonus structure directly tied to driving increased value across our investment portfolio.
Optimize Revenue Management: Audit and re-engineer current dynamic pricing algorithms, street rates, and concession strategies across all 30 locations.
Manage Existing Tenant Increases: Implementsystematic,data-backed rent increases for long-term tenants to maximize lifetime value without triggering excessive churn.
Control Promotions: Move the portfolio away from blanket discounts (e.g., "first month free") toward hyper-local, size-specific promotions.
Audit Performance: Serve as the primary,high-accountabilitypoint of contact for the third-party operator, ensuring strict adherence to performance metrics.
Perform Field Audits: Conduct routine on-site facility inspections, financial audits, and mystery shopping to evaluate on-site sales conversion and operational execution.
OptimizeMarketing Spend: Reallocate digital marketing budgets toward hyper-local, high-converting channels within each store's immediate 3-mile radius.
Monetize Physical Assets: Evaluate underutilized acreage, setbacks, or structural elements for alternativehigh-marginuses (e.g., RV/boat storage, cell towers, solar partnerships, truck rentals).
Boost Ancillary Programs: Maximize penetration rates for high-margin tenant insurance/protection plans and retail merchandise.
OptimizeOperations: Review and tighten enforcement on fee structures, including administrative fees, late fees, and lien auction cost recovery.
Minimum 7–10 years of senior operational or asset management experience strictly within the self-storage industry.
Proven Track Record:Demonstratedhistory of managing large multi-state portfolios and executing successful operational turnarounds (moving occupancy/revenue from lagging to leading percentiles).
Third-partyManagementFamiliarity: Deep understanding ofthird-partymanagementsystems, operational playbooks, and self-storage data analytics platforms.
Financial Acumen: Advanced mastery of underwriting, NOI optimization, Cap Rate impacts on valuation, and financial reporting.
Travel: Willingness to travel extensively to portfolio locations for field audits and operational reviews.
Weoffera competitive compensation package along with excellent benefits, including:
Competitive salary
Health insurance
Dental insurance
Short-Term and Long-Term Disability Insurance
Life insurance
Paid vacation and time off
401(k) plan with employer match