Director of AI Transformation & Enterprise Workflow

eBay; Austin (TX); On-site; USD 174,000 - 268,000; Full time

Job summary

eBay is seeking a senior leader for AI Transformation (OAIT) to move from AI experimentation to measurable enterprise impact. You will identify high-value workflows, redesign across people, processes, and technology, and deploy AI-enabled solutions that improve speed and customer outcomes.

You will partner with IT, Product, and Engineering to build a scalable platform enabling automation of repeatable work, and you will drive adoption and change across the company with a strong focus on

Qualifications

• 10+ years of experience leading AI, digital, product, or workflow transformation in a complex technology organization.
• Experience in Product Management (or a closely related product leadership role), with demonstrated success defining strategy and delivering impact.
• Strong working knowledge of AI and automation, including GenAI, agents, workflow automation, and enterprise AI tools.

Responsibilities

• Identify and prioritize high-impact workflows where AI can remove friction and drive better business or customer outcomes.
• Partner with business functions to redesign workflows across roles, handoffs, and decisions.
• Translate workflow needs into clear product requirements, including user needs, expected outcomes, and success measures.
• Apply existing enterprise AI tools, automation, and agentic workflows to solve practical business problems.
• Represent business team needs with IT, Product, and Engineering, ensuring AI solutions solve the right workflow problems and are practical to adopt.
• Lead change enablement through clear communications, training, and manager support.
• Build repeatable toolkits, playbooks, and templates that functions can use to scale adoption.
• Measure and track adoption, productivity, and business impact for each workflow or solution.
• Convert successful functional solutions into reusable enterprise patterns, and connect teams across the company to share AI learnings, examples, and best practices.

Skills

Leadership

Product Management

AI & automation

Change leadership

Cross-functional collaboration

Prioritization

Builder mindset

Stakeholder management

Tools

GenAI

Enterprise AI tools

Job description

eBay is seeking a senior leader for AI Transformation (OAIT) to move from AI experimentation to measurable enterprise impact. You will identify high-value workflows, redesign across people, processes, and technology, and deploy AI-enabled solutions that improve speed and customer outcomes.

You will partner with IT, Product, and Engineering to build a scalable platform enabling automation of repeatable work, and you will drive adoption and change across the company with a strong focus on