Director of AI-Driven Digital Architecture

NAC Voya Services Company; Hartford (CT); On-site; USD 180,000 - 230,000; Full time

Job summary

Voya is seeking an AI/Digital Architecture Director to shape the future of our customer-facing digital applications. This strategic role defines the modernization roadmap, sets architecture standards, and guides AI-enabled experiences across a complex legacy landscape.

The Director will lead a blended team of architects and collaborate with digital, engineering, data, security, product, and business leaders to realize secure, scalable, and reusable digital capabilities.

Qualifications

• Bachelor's degree in computer science, engineering, information systems, or equivalent professional experience.
• 10+ years of progressively responsible experience in digital/application/enterprise/solution architecture.
• Experience designing or leading end-to-end customer-facing digital applications.
• Strong knowledge of modern web app architecture, including React, micro frontends, back-end-for-frontend, APIs.

Responsibilities

• Define the target architecture and modernization roadmap for Voya's customer-facing digital application ecosystem.
• Establish architecture patterns and standards for modern digital experiences, including React apps and micro frontend architecture.
• Guide the creation of consistent, reusable digital capabilities that support multiple products and lines of business.
• Lead architectural approaches for incorporating agentic AI into customer experiences and the SDLC.
• Apply AI agent experience to AI-native applications, conversational interfaces, and intelligent workflows.
• Partner with cross‑functional teams to translate strategic objectives into implementable architecture.
• Define secure integration patterns among applications, enterprise data platforms, APIs, and legacy systems.
• Ensure architecture decisions include security, authentication, authorization, privacy, resilience, and zero-trust.
• Evaluate emerging technologies and patterns to deliver measurable business value.
• Provide strategic architecture oversight across modernization initiatives.

Skills

Digital architecture leadership

React architecture

Micro frontend architecture

Enterprise integration

Education

Bachelor's degree or equivalent experience in CS/engineering/IS

Job description

Voya is seeking an AI/Digital Architecture Director to shape the future of our customer-facing digital applications. This strategic role defines the modernization roadmap, sets architecture standards, and guides AI-enabled experiences across a complex legacy landscape.

The Director will lead a blended team of architects and collaborate with digital, engineering, data, security, product, and business leaders to realize secure, scalable, and reusable digital capabilities.