Director of AI Brand Systems & Growth

EVERSANA INTOUCH; Chicago (IL); Hybrid; USD 140,000 - 220,000; Full time

Job summary

EVERSANA INTOUCH is seeking a Brand Operations Director, AI, a hybrid creative and operational leader responsible for how the EVERSANA AI Agency platform is positioned and applied to deliver client value.

This role partners with Strategy, Account, Product, and Creative teams to ensure the platform is strategically sharp, creatively strong, and commercially differentiated across live engagements.

Qualifications

• 12+ years of progressive experience in creative direction, brand strategy, and integrated campaigns.
• Experience leading brand and growth creative across SaaS, fintech, B2B, or D2C environments.
• Experience building modular creative systems across paid media, lifecycle, and brand channels.
• Track record of pitching and presenting creative strategy to senior client or business stakeholders.
• Familiarity with AI-enabled creative workflows and a genuine interest in how AI accelerates experimentation and production.

Responsibilities

• Guide the application of the AIA Platform within active client engagements, ensuring creative output is strategically grounded and operationally efficient.
• Define and shape creative briefs that translate client business objectives into platform-enabled creative solutions.
• Pitch and present AI-powered creative concepts to clients in partnership with Strategy and Account leads.
• Supervise and quality-control AI-enabled creative output, maintaining high standards across pharma brand, HCP, DTP, and payer audiences.
• Partner with creative teams to build modular, scalable creative systems.
• Identify gaps between platform capability and client need, feeding structured insight back to Product.
• Track what has been sold and deployed across the client portfolio to identify replication and expansion opportunities.
• Modeling inclusive behaviors and proactively managing bias.

Skills

Creative direction

Brand strategy

Integrated campaigns

SaaS branding

Pitching to executives

Job description

EVERSANA INTOUCH is seeking a Brand Operations Director, AI, a hybrid creative and operational leader responsible for how the EVERSANA AI Agency platform is positioned and applied to deliver client value.

This role partners with Strategy, Account, Product, and Creative teams to ensure the platform is strategically sharp, creatively strong, and commercially differentiated across live engagements.