Director of Advancement Services

Brentwood School; Los Angeles (CA); Vor Ort; USD 125.000 - 150.000; Vollzeit

Zusammenfassung

Brentwood School, a vibrant K-12 independent school in Los Angeles, seeks a Director of Advancement Services to provide strategic leadership over systems, data, and processes supporting fundraising and engagement. This full-time, exempt role collaborates with Finance and Technology to ensure accurate donor data, gift processing, and reporting.

The Director will oversee database management, analytics, and infrastructure improvements, guiding staff and aligning metrics with school priorities.

Qualifikationen

• Bachelor’s degree or equivalent experience.
• 7–10 years in Advancement Services or related nonprofit administration.
• Experience with fundraising CRM systems, preferably Blackbaud Raiser's Edge.
• Strong knowledge of gift processing, pledge administration, reconciliation, and fundraising reporting.
• Ability to develop dashboards and analyze data to improve processes.
• Experience supervising staff and collaborating with Finance, Technology, and senior leadership.

Aufgaben

• Develop an Advancement Services strategy aligned with institutional fundraising priorities.
• Serve on the Advancement leadership team and provide data-driven recommendations.
• Establish policies, procedures, performance standards, and clear accountability for data, gift administration, and reporting.
• Improve workflows, efficiency, and cross-departmental collaboration within Advancement.
• Oversee constituent database management and the integrity of constituent records, including audits.
• Produce reliable fundraising reports and dashboards; analyze historical giving and donor behavior.
• Lead prospect research, portfolio management, and donor analytics.
• Support compliance, privacy, and data governance across Advancement.

Kenntnisse

Analytical thinking

Organizational skills

Communication skills

Problem-solving

Collaboration

Ausbildung

Bachelor’s degree in business administration / information systems / nonprofit management / finance or related field

Tools

Blackbaud Raiser's Edge

Data governance / database management

Jobbeschreibung

Brentwood School inspires every student to:

Think critically and creatively.

Act ethically.

Shape a future with meaning.

BRENTWOOD SCHOOL

Director of Advancement Services

Brentwood School, a vibrant and diverse K-12 independent school, is looking for an experienced, analytical, and collaborative professional to serve as its Director of Advancement Services. Reporting directly to the Executive Director of Advancement, the Director provides strategic leadership and operational oversight of the systems, data, reporting, and administrative processes that support the School's fundraising and constituent engagement programs.

Position Summary

The Director ensures the accuracy, integrity, accessibility, and strategic use of Advancement information. This position oversees constituent database management, gift processing and reconciliation, prospect research and analytics, fundraising reporting, and continuous improvement of Advancement systems and processes. The Director works closely with fundraising staff and the Finance and Technology teams to establish a high-performing, service-oriented function. This is a full-time, exempt position.

Key Responsibilities

Advancement Services Leadership and Strategy

• Develop an Advancement Services strategy aligned with institutional fundraising priorities.
• Serve on the Advancement leadership team and provide operational expertise and data-driven recommendations.
• Establish policies, procedures, performance standards, and clear accountability for data, gift administration, and reporting.
• Improve workflows, efficiency, and collaboration across Advancement functions.

Constituent Database Management and Systems

• Oversee Blackbaud Raiser's Edge and the integrity of constituent records.
• Supervise the Constituent Database Manager and maintain data entry, coding, and quality standards.
• Lead regular audits, duplicate resolution, and constituent record maintenance.
• Coordinate with Technology on integrations, security, access, automation, and staff training.

Gift Processing, Reconciliation, and Financial Accountability

• Oversee accurate and timely recording, acknowledgment, and documentation of gifts and commitments.
• Maintain consistent gift coding, pledge management, designations, and donor-intent documentation.
• Partner with Finance to reconcile fundraising revenue and resolve discrepancies.
• Monitor outstanding pledges and support annual audits and institutional reporting.
• Apply approved gift acceptance and crediting policies consistently.

Fundraising Reporting and Analytics

• Produce reliable weekly, monthly, quarterly, and annual fundraising reports.
• Develop dashboards tracking revenue, commitments, participation, Annual Fund performance, Giving Societies, and donor retention.
• Analyze historical giving, trends, and donor behavior to inform fundraising strategy.
• Support leadership and trustee reporting with consistent definitions and performance measures.

Prospect Research and Portfolio Management

• Establish prospect research and management processes for major gift fundraising.
• Coordinate capacity analysis, giving history, prospect qualification, and prioritization.
• Maintain accurate relationship assignments, prospect activity, and pipeline reporting.
• Support portfolio reviews and ensure appropriate confidentiality of research information.

Advancement Operations and Process Improvement

• Standardize processes for reporting, data requests, event support, gift administration, and constituent communications.
• Partner with Annual Giving, Planned Giving, Alumni Engagement, and other functions on operational needs.
• Support Giving Societies and other strategic fundraising initiatives.
• Document procedures, reduce manual tasks, and improve cross-departmental data sharing.

Team Leadership and Professional Development

• Supervise, coach, and evaluate assigned staff with clear goals and responsibilities.
• Conduct regular priority and performance meetings.
• Provide database training and foster a responsive internal-service culture.

Data Governance, Privacy, and Compliance

• Maintain standards for donor confidentiality, information security, and responsible data use.
• Coordinate access controls and retention procedures with School leadership and Technology.
• Support compliance with applicable gift administration, reporting, and institutional requirements.
• Identify operational risks and recommend safeguards.

Qualifications and Experience

Required Qualifications

• Bachelor’s degree in business administration, information systems, nonprofit management, finance, or a related field, or equivalent professional experience.
• 7-10 years of progressively responsible experience in Advancement Services, development operations, database management, or related nonprofit administration.
• Experience with fundraising CRM systems, preferably Blackbaud Raiser's Edge.
• Strong knowledge of gift processing, pledge administration, reconciliation, and fundraising reporting.
• Ability to develop dashboards, analyze data, and improve complex processes.
• Experience supervising staff and collaborating with Finance, Technology, and senior leadership.
• Excellent analytical, organizational, communication, and problem-solving skills; sound judgment and discretion.

Preferred Qualifications

• Experience in independent schools, higher education, healthcare, or complex nonprofits.
• Advanced Raiser's Edge skills, prospect research, wealth screening, and donor analytics.
• Knowledge of fundraising accounting, charitable gift administration, systems integration, and automation.
• Experience supporting major gifts, campaigns, and leadership giving programs.
• Operational excellence and commitment to accuracy and service.
• Strategic thinking and the ability to turn data into fundraising insights.
• Analytical leadership, accountability, and practical problem solving.
• Collaborative partnership and effective change management.
• Professional integrity and responsible stewardship of confidential information.

Measures of Success

• Accurate and timely gift processing and financial reconciliation.
• Improved database accuracy, completeness, and reliability.
• Consistent delivery of fundraising reports and meaningful dashboards.
• Stronger prospect research, portfolio management, and pipeline reporting.
• More efficient workflows, effective staff training, and improved service to fundraisers.
• Effective supervision and productive partnerships with Finance and Technology.

Other Expectations

• Engage in professional and personal development with a consistent commitment to growth
• Participate and initiate opportunities that demonstrate one's growth, knowledge, and skills

While being vaccinated for COVID-19 is not required, it is strongly recommended.

COMPENSATION: Brentwood School's diverse and talented faculty ranges widely in experience level, from those new to teaching to veterans who are experts in their respective disciplines with 30+ years of experience. Our salary range, of $125,000 to $150,000, includes all levels of experience. Salaries are determined based on years of experience, education, full- or part-time status, and number of months worked per school year. Salary ranges do not include benefits i.e. 403b retirement matching, paid lunch and various other benefits of being a member of the Brentwood School community.