Director of Adult Day Care & Intergenerational Programs

St Ann Center For Intergenerational; Milwaukee (WI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) retirement plan

Paid time off

9 paid holidays

Daycare discounts

Scholarship reimbursement

Job summary

St. Ann Center for Intergenerational Care is seeking a Director of Adult Day Services to provide strategic leadership and day-to-day oversight of Adult Day Care programs. You will ensure high-quality client care, regulatory compliance, staff supervision, and coordination with the COO on program enhancements.

The role requires a hands-on leader who balances patient and family needs with staff development and operational excellence, aligning with the center's mission and values.

Qualifications

• Excellent verbal and written communication.
• Reasoning ability to apply common sense and follow detailed instructions.
• Customer service mindset with focus on client and family needs.
• Service-oriented approach to support participants and caregivers.
• Awareness of others' reactions and empathy in interactions.
• Active listening and clear documentation of care plans.

Responsibilities

• Provide strategic leadership for Adult Day Care and related services.
• Oversee admissions, care planning, and discharges; coordinate with social workers.
• Ensure licensure, regulatory compliance, and quality standards across programs.
• Lead staffing processes, coaching, training, scheduling, and payroll oversight.
• Develop policies, monitor incidents, and communicate with leadership and families.
• Support budgeting, purchasing, and operational efficiency; liaise with volunteers.

Skills

Verbal & written communication

Reasoning ability

Customer service

Service orientation

Social perceptiveness

Active listening

Education

Degree in Human Services Related Field

2+ years healthcare-related experience

Job description

St. Ann Center for Intergenerational Care is seeking a Director of Adult Day Services to provide strategic leadership and day-to-day oversight of Adult Day Care programs. You will ensure high-quality client care, regulatory compliance, staff supervision, and coordination with the COO on program enhancements.

The role requires a hands-on leader who balances patient and family needs with staff development and operational excellence, aligning with the center's mission and values.