Director of Admissions + Parent Care

San Luis Obispo Classical Academy; San Luis Obispo (CA); On-site; USD 78,000 - 90,000; Full time

Job summary

San Luis Obispo Classical Academy in San Luis Obispo, California seeks a Director of Admissions + Hospitality to attract families, oversee admissions processes, and manage campus hospitality for parents, especially during their first two years. Full-time, year-round, exempt, 40 hours weekly with benefits and PTO.

Reports to the Chief Advancement Officer and leads Admissions Manager and front office staff. The role requires a Bachelor's degree (education/marketing/communications), 6+ years in

Qualifications

• Bachelor's degree in education, marketing, communications, business, or related field preferred.
• 6+ years of admissions or related experience
• 3+ years of managing direct reports
• Proficiency in office applications (Google, Pages, Excel)
• Willingness to work nights and weekends as required
• Knowledge of clerical and administrative procedures and systems such as filing and record-keeping
• Classically trained or educated highly desirable
• Willing to learn about and support the mission of SLO Classical Academy
• Demonstrates skills in the area of instructing others
• Able to take guidance, be a team player, and work independently
• Shows initiative, flexibility, and a commitment to excellence
• Strong interpersonal skills; ability to communicate effectively and respectfully with faculty, staff, and administration
• Ability to prioritize and carry out tasks in a timely manner

Responsibilities

• Drive enrollment growth with a comprehensive admissions plan through referrals, community outreach, online recruitment, and school connections.
• Actively engage with families throughout the entire prospective phase, from tour through enrollment, providing excellent customer service, professional responses, and friendly support.
• Provide a welcoming atmosphere and touchpoint for prospective families.
• Plan and execute campus and community events that strengthen relationships, engage with prospective families, and support enrollment goals for Lower and HS campuses.
• Own prospecting, outreach, enrollment, and sales metrics and report to leadership teams on success of the admissions process.
• Oversee the financial aid process as a part of the financial aid team.
• Partner with the Heads of Lower/High School to support recruitment and admissions.
• Foster a personalized, hospitable experience for students, families, staff, and professional partners while connecting them to appropriate resources.
• Maintain enrollment and classroom lists; work with teachers regarding classroom placement.
• Oversee any budget related to Admissions, ensure the budget is adhered to, and make requests for inclusion in the budget.
• Oversee front-facing hospitality (front office, phone etiquette, etc.); work with campus directors to ensure consistency across campuses.
• Develop an ongoing plan for ongoing parent hospitality and care; train relevant staff and train and recruit volunteers to assist with this plan as needed.
• Provide a special focus, plan, and follow-up on caring for parents in the first two years at SLOCA.
• Partner with the Director of Lower Campus and the Community Life Manager to provide family care for students in crisis, struggling families/students, etc. when requested.
• Partner with the retention team to work on specific events and tasks that care for families.
• Ensure that families are billed accurately in FACTS for tuition and fees.
• Assist in following up with families who are not making payments.
• Create and monitor progress reports process for admissions and education departments to follow.
• Serve on the Broader Leadership team at SLOCA, and engage with team learning throughout the year.
• Attend various school events, staff trainings, and team meetings.
• Read weekly staff and school email updates.
• Engage in professional development opportunities (Summer Reads, Beyond Great Books program, etc.)
• Adhere to all administrative directives and applicable SLOCA Policies, including those expressly outlined in the Employee Manual.

Skills

Admissions experience

Team leadership

Interpersonal skills

Strong communication

Flexibility

Prioritization

Willingness to work nights/weekends

Education

Bachelor's degree

Tools

Google Apps

Excel

Job description

Director of Admissions + Hospitality

San Luis Obispo Classical Academy San Luis Obispo, California, United States

About this position

“THE TASK OF THE MODERN EDUCATOR IS NOT TO CUT DOWN JUNGLES, BUT TO IRRIGATE DESERTS.”

—C.S. LEWIS

At SLO Classical Academy, we are in the business of irrigating deserts. And this vision of education is less about firehosing students with facts and more about sustainably and patiently digging up wells within students to awaken their own curiosity and excitement for learning. We take this task of joyful and playful education seriously, and we’re looking to expand our team to others who want to join us in this vision.

job summary

As a vital part of the SLO Classical Academy team, the Director of Admissions and Hospitality is responsible for attracting families to our school, overseeing recruitment and our admissions processes and program, and overseeing and providing hospitality for our parents, with a special focus on parents in the program through their first two years.

• Full-Time, Year-Round, Exempt Employee Status
• 40 hours per week, benefits, PTO
• Reports to the Chief Advancement Officer
• Oversees and develops Admissions Manager and front office staff.

qualifications

• Bachelor's degree; education, marketing, communications, business, or related field preferred.
• 6+ years of admissions or related similar experience
• 3+ years of managing direct reports
• Proficiency in office applications (i.e., Google, Pages, Excel, etc.)
• Willingness to work nights and weekends as required.
• Knowledge of clerical and administrative procedures and systems such as filing and record-keeping
• Classically trained or educated highly desirable
• Willing to learn about and support the mission of SLO Classical Academy (to be a community that forges character, fosters wisdom, and nurtures a lifelong passion for learning!)
• Demonstrates skills in the area of instructing others
• Able to take guidance, be a team player, and work independently
• Shows initiative, flexibility, and a commitment to excellence
• Strong interpersonal skills; the ability to communicate effectively and respectfully with faculty, staff, and administration, both verbally and in writing
• Ability to prioritize and carry out tasks in a timely manner

duties + responsibilities

• Drive enrollment growth with a comprehensive admissions plan through referrals, community outreach, online recruitment, and school connections.
• Actively engage with families throughout the entire prospective phase, from tour through enrollment, providing excellent customer service, professional responses, and friendly support.
• Provide a welcoming atmosphere and touchpoint for prospective families.
• Plan and execute campus and community events that strengthen relationships, engage with prospective families, and support enrollment goals for Lower and HS campuses.
• Own prospecting, outreach, enrollment, and sales metrics and report to leadership teams on success of the admissions process.
• Oversee the financial aid process as a part of the financial aid team.
• Partner with the Heads of Lower/High School to support recruitment and admissions.
• Foster a personalized, hospitable experience for students, families, staff, and professional partners while connecting them to appropriate resources.
• Maintain enrollment and classroom lists; work with teachers regarding classroom placement.
• Oversee any budget related to Admissions, ensure the budget is adhered to, and make requests for inclusion in the budget.
• Oversee front-facing hospitality (front office, phone etiquette, etc.); work with campus directors to ensure consistency across campuses.
• Develop an ongoing plan for ongoing parent hospitality and care; train relevant staff and train and recruit volunteers to assist with this plan as needed.
• Provide a special focus, plan, and follow-up on caring for parents in the first two years at SLOCA.
• Partner with the Director of Lower Campus and the Community Life Manager to provide family care for students in crisis, struggling families/students, etc. when requested.
• Partner with the retention team to work on specific events and tasks that care for families.
• Ensure that families are billed accurately in FACTS for tuition and fees.
• Assist in following up with families who are not making payments.
• Create and monitor progress reports process for admissions and education departments to follow.
• Serve on the Broader Leadership team at SLOCA, and engage with team learning throughout the year.
• Attend various school events, staff trainings, and team meetings.
• Read weekly staff and school email updates.
• Engage in professional development opportunities (Summer Reads, Beyond Great Books program, etc.)
• Adhere to all administrative directives and applicable SLOCA Policies, including those expressly outlined in the Employee Manual.

P H Y S I C A L D E M A N D S **

• Able to lift a minimum of 20 pounds on an occasional basis. Able to stand and move around for extended periods of time.

The pay range for this role is:
78,000 - 90,000 USD per year(Grand Campus)